Computer Technician

City of Springfield • Springfield, MO

3d • Onsite

About The Position

Join the City of Springfield’s Information Systems team as a Computer Technician! Are you a tech-savvy problem solver who loves helping others? The City of Springfield is looking for an enthusiastic and motivated Computer Technician to join our Support Services team! As a first point of contact for City employees, you’ll play a critical role in keeping our technology running smoothly. From troubleshooting software glitches to setting up new systems, you’ll be supporting employees across all City departments.

Requirements

• Graduation from an accredited college or university with a Bachelor's degree in Computer Information Systems or a related area; Substantial work experience within computer environments may be substituted for the formal education on a year-for-year basis.
• Obtain certification as a HDI Support Center Analyst and CompTIA A+ Certification within probationary period.
• Proof of United States Citizenship/Authorization to Work in the United States as established by the Immigration Reform Act of 1986 is a condition of employment.
• Pre-employment drug testing is required.
• All interested candidates MUST complete the City of Springfield on-line application in its entirety.
• The candidate profile must include all employment history with accurate and complete information prior to submission.

Nice To Haves

• Tech-savvy problem solver who loves helping others
• Enthusiastic and motivated
• Passionate about technology
• Love problem-solving
• Want to make a difference in your community

Responsibilities

• Provide top-notch IT support to City employees across 124 locations
• Troubleshoot and resolve a variety of technical issues, from software installations to printer problems
• Utilize Engine Service Desk software to track and manage service requests efficiently
• Collaborate with other IT teams to escalate complex issues and ensure smooth operations
• Use remote support tools and on-site visits to keep our technology running seamlessly

Benefits

• Gain hands-on experience with nearly 400 software systems
• Make a real impact by supporting the technology behind vital city services - including Police and Fire
• Be part of a dynamic and knowledgeable team in a fast-paced environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level