Computer Technician

City of Visalia•Visalia, CA

2d•Onsite

About The Position

The City of Visalia's Information Services Division is part of the Finance & Technology Services Department and serves all City Departments ensuring the smooth integration and maintenance of technology infrastructure and services. The Division is responsible for the support and management of the City’s servers, networks, phone systems, desktops, email, internet access, and various applications citywide. This includes financial systems, permitting systems, utility billing, computer-aided dispatch, police and fire emergency systems, and hundreds of other applications. The division’s staff is committed to providing quality IS services and support. The City is recruiting for Computer Technician to become part of our team. The selected candidate will be responsible for troubleshooting, maintaining, and implementing desktop computer and communications systems. This position will install, configure, and test computer hardware, software, and peripheral equipment. They will be the primary contact for network users and provide training and technical assistance to all users.

Requirements

Two years of job-related technical experience with computers, involving configuration, installation, and networking.
Successful completion of in-depth Department of Justice background check.
Possession of valid California Driver's License by time of appointment.

Nice To Haves

CompTIA, Microsoft, and Cisco certifications are desirable.
Graduation with a degree from an accredited college or university with major work in computer science or business information systems or a closely related field is desirable.
Technical experience with computers involving configuration, installation, and networking.
Ability to work independently on complex technical issues.
Develop and maintain effective working relationships.
Communicate effectively in verbal and written form.
Organized and have the ability to work on multiple projects simultaneously.
Willingness and desire to continue learning and developing the skills necessary to be an effective Computer Technician.

Responsibilities

Troubleshooting, maintaining, and implementing desktop computer and communications systems.
Install, configure, and test computer hardware, software, and peripheral equipment.
Serve as the primary contact for network users.
Provide training and technical assistance to all users.