Computer Systems Technician II – Hardware

Burgess Computer Decisions•Vernon Hills, IL

1d•Onsite

About The Position

The Computer Systems Technician II is responsible for assembling, configuring, testing, and troubleshooting complex, high-performance server systems. This role requires advanced technical expertise, strong analytical and problem-solving skills, and the ability to work both independently and collaboratively in a fast-paced production environment. The Computer Systems Technician II also serves as a mentor to Technician I staff, supports quality assurance initiatives, and contributes to process improvement efforts.

Requirements

Expert understanding of server hardware, components, and assembly procedures.
Experience installing and supporting server operating systems.
Familiarity with virtualization technologies and enterprise computing environments.
Strong networking knowledge, including server connectivity and infrastructure concepts.
Ability to diagnose and resolve complex hardware and system issues.
Excellent attention to detail and commitment to quality.
Strong communication, organizational, and teamwork skills.
High School Diploma or GED required.

Nice To Haves

CompTIA A+ and/or Server+ certification preferred.
Two (2) to five (5) years of relevant computer hardware, server assembly, or data center experience preferred.

Responsibilities

Assemble, configure, and test high-performance server systems.
Install, configure, and validate complex hardware components and peripherals.
Perform advanced hardware installations, upgrades, and troubleshooting.
Conduct rigorous quality assurance inspections and system validation testing.
Mentor and train Computer Systems Technician I staff on assembly procedures, best practices, and quality standards.
Maintain accurate production, inventory, and quality control records.
Identify and implement process improvements to enhance efficiency, quality, and productivity.
Follow established safety procedures and company policies.
Collaborate with supervisors and team members to meet production schedules and customer requirements.
Provide mentorship, guidance, and training to Computer Systems Technician I staff.
Support quality assurance processes and assist in maintaining departmental standards.
May provide technical direction and workflow assistance as assigned.