Computer Systems Engineer

State of Montana • Helena, MT

1d • Hybrid

About The Position

We are seeking a technically skilled individual with a passion to learn and solve problems to join our enterprise team as a Computer Systems Engineer. In this position, you will be focused on modernizing our existing infrastructure to align with the State’s evolving AI and cloud-centered priorities. You will be involved in supporting load balancing, application delivery, virtualization, and cloud technologies. Responsibilities include maintaining these technologies in our on-premise data centers and cloud environments. This position is responsible for collaborating with team members to design automated solutions that will provide better services to our customers, working across state agencies to facilitate enterprise-aligned solutions based on their needs. As a customer service–focused organization, we provide centralized services, specialized support, and practical solutions to state agencies, boards, and commissions, as well as local governments across Montana. Our vision is to transform how government services are delivered and accessed, serving state government with effective, efficient, and customer‑driven solutions that benefit all Montanans. The State Information Technology Services Division’s (SITSD) mission is to provide shared IT services to support the needs of the state and citizens of Montana. We offer an innovative and collaborative work environment where employees are valued and supported. In addition, our employees have the opportunity to be involved in some of the most exciting and innovative IT projects and initiatives in development within Montana state government.

Requirements

• Associate’s degree in information technology, networking, or a related field and 2 years’ experience supporting midsize to large enterprise IT environments (Level 1)
• Bachelor’s degree in information technology, networking, or a related field and 3 years’ experience supporting midsize to large enterprise IT environments (Level 2)
• AWS cloud infrastructure and services
• VMware virtualization and infrastructure
• F5 BIG-IP application delivery and security technologies including WAF
• Microsoft Windows and Red Hat Linux server administration
• Enterprise infrastructure administration
• Enterprise networking concepts (IPv4 addressing, DNS, VLANs, NAT, firewalls)
• Processing tickets and changes in ServiceNow or similar ITSM platforms

Nice To Haves

• Containerization technologies (on-prem and cloud)
• VMware NSX
• Rubrik backup and recovery
• Infoblox DNS and IPAM
• Enterprise certificate management / PKI

Responsibilities

• Deploy, configure, secure, maintain, troubleshoot, and upgrade enterprise infrastructure.
• Support load balancing, application delivery, virtualization, and cloud technologies.
• Maintain technologies in on-premise data centers and cloud environments.
• Collaborate with team members to design automated solutions.
• Work across state agencies to facilitate enterprise-aligned solutions based on their needs.
• Process tickets and changes in ServiceNow or similar ITSM platforms.
• Provide excellent customer service.
• Communicate effectively both orally and in writing.
• Adapt to shifting business requirements.
• Explain technical issues to non-technical people.
• Work with minimal supervision, and be a self-starter.
• Develop innovative solutions to problems.
• Implement new technologies.

Benefits

• Work/life Balance
• Health Coverage
• Retirement plans
• Paid Vacation and Sick Leave and Holidays
• Public Service Loan Forgiveness (PSLF) – Employment with the State of Montana may qualify you to receive student loan forgiveness under the PSLF.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree