Computer Systems Analyst
About The Position
The Northrop Grumman CIDO Classified Solutions team is seeking a Computer Systems Analyst to support information system lifecycle activities. The selected candidate will be required to work on-site, full-time at our Hollywood, MD location. The responsibilities of this role include, but are not limited to, the following: Perform as a Computer Systems Analyst in support of classified government contracts. Exhibits good communication skills, an energetic approach, and patience with customers. Establishes and maintains customer satisfaction according to defined objectives while adhering to established policies. Report task statuses as required for all recurring and non-recurring efforts in written and oral format. Begin supporting working across disciplines to isolate issues between software, firmware, and hardware, between software and operating systems, between networks and applications, and between one-time events and recurrent systematic problems. Awareness of operations surrounding multi-user computer systems, including collaboration with network, software, and system engineers, PC desktop technicians. Able to support multiple networks, under limited direction ensuring necessary administration tasks are completed following all security policies and procedures. Assist with installing, upgrading/patching, troubleshooting systems, in support of configuration management. Provide assistance in maintaining backup and recovery services, manage windows file systems and disk space, and manage virus protection on a routine basis. Assist with creation of windows user and computer accounts, file permissions and security access lists. Assist with testing of new product releases to ensure compatibility to minimize user impact. Follow documented technical processes and procedures as assigned. Assist with troubleshooting issues with vendors; evaluate vendor products, services, and suggestions. Adhere to strict Information Systems security guidelines in all cases. Assist in maintaining security audit and logging information on all classified networked and standalone computers as directed by the Information Systems Security Manager (ISSM). Prepare documentation for input to Cybersecurity. Support environments by means of ticketing requirements systems (ServiceNow, JIRA, etc.) Raises issues that require senior level attention or involvement. Lifts and moves equipment up to 50 pounds. Work after hours, and weekends, as needed. Note: Due to the classified nature of the work being performed, this position does not offer any virtual or telecommute working options. Applicants are encouraged to apply, only if they are willing to work on-site.
Requirements
- Master's Degree with 0 years of experience; OR a Bachelor's Degree with 2 years of relevant experience; OR an Associate's Degree with 4 years of relevant experience; OR a High School Diploma (or equivalent) with 6 years of relevant experience is required
- Knowledge of Windows Server Operating Systems and workstation support
- Knowledge of Linux Server Operating Systems and workstation support
- Candidates must have a current U.S. Government Top Secret security clearance (at a minimum), to include a closed investigation date completed within the last 6 years OR must be enrolled in the U.S. Government Continuous Evaluation (CE) Program to be considered
- Candidates must have the ability to obtain, and maintain, access to Special Access Programs within a reasonable amount of time following hire as a condition of continued employment
- Security+ CE certification
Nice To Haves
- Windows Server Administration experience to include, Active Directory, and Group Policy
- Knowledge of NISPOM Chapter 8, DCID 6/3-ICD 503, RMF, STIG, JAFAN, or JSIG information system environments
- Understanding of basic networking
- Creation and deployment of system images in a LAN up to an enterprise environment
- Awareness of virtualization technologies
- Knowledge of environmental monitoring tools (HBSS/Solar Winds/Splunk)
- Limited experience in scripting
- Operating System Cross-platform awareness (i.e. two or more: Windows, Linux, Solaris, OSX, UNIX, etc.)
- Experience with Assessment & Authorization processes
Responsibilities
- Perform as a Computer Systems Analyst in support of classified government contracts.
- Exhibits good communication skills, an energetic approach, and patience with customers.
- Establishes and maintains customer satisfaction according to defined objectives while adhering to established policies.
- Report task statuses as required for all recurring and non-recurring efforts in written and oral format.
- Begin supporting working across disciplines to isolate issues between software, firmware, and hardware, between software and operating systems, between networks and applications, and between one-time events and recurrent systematic problems.
- Awareness of operations surrounding multi-user computer systems, including collaboration with network, software, and system engineers, PC desktop technicians.
- Able to support multiple networks, under limited direction ensuring necessary administration tasks are completed following all security policies and procedures.
- Assist with installing, upgrading/patching, troubleshooting systems, in support of configuration management.
- Provide assistance in maintaining backup and recovery services, manage windows file systems and disk space, and manage virus protection on a routine basis.
- Assist with creation of windows user and computer accounts, file permissions and security access lists.
- Assist with testing of new product releases to ensure compatibility to minimize user impact.
- Follow documented technical processes and procedures as assigned.
- Assist with troubleshooting issues with vendors; evaluate vendor products, services, and suggestions.
- Adhere to strict Information Systems security guidelines in all cases.
- Assist in maintaining security audit and logging information on all classified networked and standalone computers as directed by the Information Systems Security Manager (ISSM).
- Prepare documentation for input to Cybersecurity.
- Support environments by means of ticketing requirements systems (ServiceNow, JIRA, etc.)
- Raises issues that require senior level attention or involvement.
- Lifts and moves equipment up to 50 pounds.
- Work after hours, and weekends, as needed.
Benefits
- health insurance coverage
- life and disability insurance
- savings plan
- Company paid holidays and paid time off (PTO) for vacation and/or personal business
- overtime
- shift differential
- discretionary bonus
- Annual bonuses
- Long Term Incentives (for VP or Director positions)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
