About The Position

The Florida PALM Project is an enterprise project to replace the State of Florida’s legacy accounting, payroll, information warehouse, and cash management systems, using an enterprise resource planning solution. The replacement of the cash management systems, known as the CMS Wave, was completed in July 2021. The next major implementation, the Financials, Payroll, and Data Warehouse / Business Intelligence Wave, is currently underway and scheduled for Go-Live in January 2027. The Department of Financial Services is leading this statewide initiative, which impacts stakeholders and users of the State’s financial data, including all State agencies. We are an innovative team of experts specializing in financial operations, business analysis, project management, change management and stakeholder relations. Working as part of the team at Florida PALM provides a great opportunity to be part of a mission-driven organization that strongly supports its employees’ professional growth and development through training opportunities and knowledge sharing. You will also be able to see your work directly supporting the transformation of business processes for the Florida State government. Florida PALM is the State of Florida’s next-generation financial management platform, built on PeopleSoft, a technology that is used by national and international organizations across many industries to support a broad range of business and accounting functions. Florida PALM is already a valuable part of Florida’s financial management processes. Since the CMS Wave Go-Live, the Florida PALM Solution Center has supported over 1,000 users across 35 agencies. The next implementation will expand to over 3,000 users and integrate with more than 200 business systems, covering all major financial processes such as accounting, budgeting, payroll, and reporting. Following this rollout, a dedicated support team will maintain and enhance the system through regular updates and new capabilities. Members of the Florida PALM Team experience valuable professional growth opportunities in areas like technology, project management, and change management – equipping them with skills that are highly transferable.

Requirements

  • Four (4) years of relevant experience in Accounting, Finance, or Business is required.
  • A post-secondary degree in those fields may be used as an alternative for the years of experience on a year-for-year basis.
  • Four (4) years of experience in accounting or in the management of State financial management processes: cash management, transaction reconciliation, and/or financial reporting.
  • Experience performing business analysis functions, including working with subject matter experts, business users, or stakeholders to gather information, document expectations, and develop the desired outcome.
  • Systems Evaluation – Looking at many indicators of system performance, taking into account their accuracy
  • Identification of Key Causes – Identifying the things that must be changed to achieve a goal
  • Information Gathering – Knowing how to find information and identifying essential information
  • Information Organization – Finding ways to structure or classify multiple pieces of information
  • Critical Thinking – Using logic and analysis to identify strengths and weaknesses of different approaches
  • Identifying Upstream/Downstream Consequences – Determining the long-term outcomes of a change in operations
  • Relationship Building – Establishing and maintaining effective working relationships with others
  • Communication – Effectively communicating, both verbally and in writing, to individuals or groups
  • Active Learning – Working with new material or information to grasp its implications
  • Coordination – Adjusting actions in relation to others’ actions
  • Computer/Tools – Knowledge of computer software, including applications, or other tools that support performance of position duties
  • This position requires a security background check, including fingerprint as a condition of employment.

Nice To Haves

  • Experience in State of Florida accounting or financial reporting.
  • Experience working in team environments (i.e., as a leader or as a member).
  • Experience analyzing system and business process issues, identifying root causes, and resolving.
  • Experience supporting system testing, UAT, or process improvement initiatives in an Enterprise Resource Planning (ERP) environment.

Responsibilities

  • Assists in the execution of the Department of Financial Services' responsibilities for the Florida PALM Project and serves as a state subject matter expert and exercises discretion and independent judgement with respect to matters of significance in one or more of the following Process Areas: Accounts Management and Financial Reporting (AMFR); Accounts Receivable (AR); Asset Accounting and Management (AAM); Banking (BK); Budget Management and Cash Control (BMCC); Contracts Management (CM); Disbursement Management (DM); Payroll Management (PR); Project Management (PM); Grants Management (GM); Inter/IntraUnit (IU); or Revenue Accounting (RA).
  • Deals with complex policies and procedures associated with the implementation of the State's financial management solution.
  • Requires technical knowledge of FLAIR and other FFMIS subsystems and general knowledge regarding financial management practices and procedures.
  • Exercises independent judgment in formulating or assisting in the formulation of policies and procedures that affect budgeting, accounting, auditing and reporting of public funds.
  • Develops and directs the policies and procedures used to implement a financial management solution, requiring extensive knowledge of Florida statutes and rules.
  • Works with supervisor and leadership to establish priorities and due dates for work assignments and keeping them up to date on key work items.
  • Communicates concerns and executive contact immediately to your supervisor and/or project director.
  • Manages all deadlines in an organized manner to ensure timely completion of fully developed work products.
  • Applies critical thinking (e.g., don't just solve the problem at hand, solve the core problem).
  • Adheres to DFS policies at all times (e.g., security, dress code, ethics).
  • Works as a team player and demonstrating a "teamwork" attitude and professional demeanor.
  • Prepares presentation materials and leads meetings with state agencies and other stakeholders.
  • Attends conferences, conventions, etc. to extend knowledge of accounting and ERP principles, processes and changes.
  • Reviews and provides input on current and proposed state and federal statutes and rules, and regulation changes (e.g., GASB standards, NACHA standards) to determine impacts to the Florida PALM Solution.
  • Works with the financial management solution software implementation vendor, and other project resources (including contractors) to ensure adherence to State standards and established procedures for maintaining data and information accuracy and security.
  • Serves as a functional expert in the accounting and financial management functions of the Florida PALM Solution.
  • Works collaboratively with Florida PALM team members, DFS business owners, state agency business owners, enterprise business owners and other stakeholders to ensure functional designs and configurations are developed and maintained to meet business needs and result in the development and maintenance of a user­friendly and comprehensive solution.
  • Consults with subject matter experts, business users, and stakeholders of the financial management solution, researching statewide problems and recommending solutions.
  • Identifies and develops production support processes that require action by the Florida PALM functional teams (to be business analyst teams).
  • Updates production support processes as changes are identified and changes are implemented in the Florida PALM solution.
  • Creates, manages, triages and resolves Tickets within the Florida PALM Ticket Management System for issues identified at all stages (e.g., development, testing, production) of the System Design Life Cycle for the Florida PALM Solution, that require functional support.
  • Troubleshoots and fully analyzes identified problems within the Florida PALM Solution, identifying the appropriate action to resolve the problem and leading the action to resolution.
  • Coordinates with manager, other functional team members, manager and leadership on identified changes needed to production functionality (enhancements, bug fixes, configuration changes) to confirm the approach for implementing and agreement on the criticality of the identified need.
  • Analyzes enhancement requests that impact the Florida PALM Solution and makes a recommendation on the appropriate action for the enhancement.
  • Develops functional design documents for approved enhancements.
  • Develops design changes to the functional design portion of Application Development documents as changes are identified.
  • Works with the technical resources to update and ensure accuracy of Application Development documents as bug fixes and enhancements are identified and implemented.
  • Conducts in depth analysis and documentation for proposed system configuration changes and issues with existing configurations.
  • Develops and executes test scripts for assigned system modules to ensure system functionality meets the functional and technical design requirements.
  • Leads functional reviews for design, testing and other related activities for assigned system modules.
  • Completes approved system configuration changes.
  • Develops articles and proposes modifications to existing articles to ensure the Florida PALM Knowledge Center provides end-users with accurate, up to date content.
  • Assists agencies and enterprise partners in understanding business process change impacts.
  • Assists in training state agencies and enterprise partners.
  • Identifies risk and issues, design requirements, or otherwise, for assigned system modules.
  • Performs other related duties, as required.

Benefits

  • Training opportunities
  • Knowledge sharing
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