Responsible for the installation, operation and maintenance of training systems used in the execution of operations and training at NAS Fallon, NV. Accomplishes assigned tasks independently in accordance with overall project objectives and requirements. Responsible for the operation and maintenance of all computer information services. Capable of maintaining and repairing workstations and laptop computers and is proficient in commercial and government provided software. Provides software maintenance, upgrades, and installation of new applications, debugging, and checkout. Monitors network and client/server communications to ensure the training system is available to all users and resolves data communications problems. Assists with automating report generation. Enters diagnostic commands into computer to determine the nature of a problem and reads codes on screen to diagnose a problem. Read technical reference manuals for communications hardware and software to learn cause of problems. Instructs users on the proper use of LAN/WAN and methods to resolve problems. Records LAN/WAN system malfunctions and action taken. Updates documentation to record new equipment installed, new sites, and changes to computer configurations. Installs communication medium(s) such as copper, fiber and microwave and radio equipment. Attend staff meetings to report on and to resolve recurring data communication problems. Responsible for system maintenance and implementation of required changes. Assist users with data communications problems such as failures of data transmission errors. Reviews procedures users follow to determine whether specified steps were taken. Explains user procedures necessary to enter, compile, and transmit data. Works closely with staff and the Government to set and maintain standard file server and workstation configurations. Ensure that data backups are created and maintained in order to restore systems and services in the event of failure. Creates and delivers customer training programs for end users and management. Identifies and implements enhancements to the LAN/WAN. Apprises supervisor of progress and unusual complications. The supervisor reviews work completion for timeliness, effectiveness, and meeting requirements. Works closely with Cyber Security to complete required actions necessary to maintain required Risk Management Framework (RMF) documents such as vulnerability remediation, Secure Technical Implementation Guides (STIGs), checklists and other related documents. Provides technical guidance to lower-level technicians. Performs organizational, intermediate, and depot-level maintenance on assigned equipment. Performs system operation. Assists Government with CMS duties as required. Cross-trained and qualified to operate at least two additional TACTS systems. Documents maintenance actions in IEMS.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
251-500 employees