Computer Systems Analyst II

Cayuse HoldingsFallon, NV
$54 - $54Onsite

About The Position

Responsible for the installation, operation and maintenance of training systems used in the execution of operations and training at NAS Fallon, NV. Accomplishes assigned tasks independently in accordance with overall project objectives and requirements. Responsible for the operation and maintenance of all computer information services. Capable of maintaining and repairing workstations and laptop computers and is proficient in commercial and government provided software. Provides software maintenance, upgrades, and installation of new applications, debugging, and checkout. Monitors network and client/server communications to ensure the training system is available to all users and resolves data communications problems. Assists with automating report generation. Enters diagnostic commands into computer to determine the nature of a problem and reads codes on screen to diagnose a problem. Read technical reference manuals for communications hardware and software to learn cause of problems. Instructs users on the proper use of LAN/WAN and methods to resolve problems. Records LAN/WAN system malfunctions and action taken. Updates documentation to record new equipment installed, new sites, and changes to computer configurations. Installs communication medium(s) such as copper, fiber and microwave and radio equipment. Attend staff meetings to report on and to resolve recurring data communication problems. Responsible for system maintenance and implementation of required changes. Assist users with data communications problems such as failures of data transmission errors. Reviews procedures users follow to determine whether specified steps were taken. Explains user procedures necessary to enter, compile, and transmit data. Works closely with staff and the Government to set and maintain standard file server and workstation configurations. Ensure that data backups are created and maintained in order to restore systems and services in the event of failure. Creates and delivers customer training programs for end users and management. Identifies and implements enhancements to the LAN/WAN. Apprises supervisor of progress and unusual complications. The supervisor reviews work completion for timeliness, effectiveness, and meeting requirements. Works closely with Cyber Security to complete required actions necessary to maintain required Risk Management Framework (RMF) documents such as vulnerability remediation, Secure Technical Implementation Guides (STIGs), checklists and other related documents. Provides technical guidance to lower-level technicians. Performs organizational, intermediate, and depot-level maintenance on assigned equipment. Performs system operation. Assists Government with CMS duties as required. Cross-trained and qualified to operate at least two additional TACTS systems. Documents maintenance actions in IEMS.

Requirements

  • High School Diploma or equivalent
  • Four years’ experience in the installation and maintenance of client and server operating systems.
  • Experience in installation, operation and maintenance of DoD approved client/server operating systems.
  • Experience with LAN/WAN technology including advanced configuration of switches, routers, media converters and video distribution and storage systems.
  • Experience in design, installation, operation and maintenance of databases.
  • Experience with media including copper wire, fiber and microwave or radio frequency technology and protocols.
  • Ability to speak, read, and write English.
  • Formal classroom education equivalent to Navy “C” School or vocational school with formal training in electronic equipment maintenance and equipment manufacturer training.
  • Possess a valid state Driver’s License.
  • Complete various DoD corporate reoccurring training requirements, to include Information Assurance Training, CPR, and First Aid.
  • CyberIT/CSWF Specialty Code 45 – System Administration – Intermediate/Journeyman qualifications.
  • US Citizen
  • Obtain and maintain the appropriate level of clearance.

Nice To Haves

  • Cross-trained and qualified to operate at least two additional TACTS systems.

Responsibilities

  • Installation, operation and maintenance of training systems.
  • Operation and maintenance of all computer information services.
  • Maintaining and repairing workstations and laptop computers.
  • Software maintenance, upgrades, and installation of new applications, debugging, and checkout.
  • Monitoring network and client/server communications.
  • Resolving data communications problems.
  • Automating report generation.
  • Diagnosing computer problems using diagnostic commands and technical reference manuals.
  • Instructing users on the proper use of LAN/WAN and problem resolution.
  • Recording LAN/WAN system malfunctions and actions taken.
  • Updating documentation for equipment, sites, and configuration changes.
  • Installing communication mediums (copper, fiber, microwave, radio equipment).
  • Attending staff meetings to report on and resolve data communication problems.
  • System maintenance and implementation of required changes.
  • Assisting users with data communications problems.
  • Reviewing user procedures and explaining data entry, compilation, and transmission procedures.
  • Setting and maintaining standard file server and workstation configurations.
  • Ensuring data backups are created and maintained.
  • Creating and delivering customer training programs.
  • Identifying and implementing enhancements to the LAN/WAN.
  • Apprising supervisor of progress and complications.
  • Completing required actions for Risk Management Framework (RMF) documents (vulnerability remediation, STIGs, checklists).
  • Providing technical guidance to lower-level technicians.
  • Performing organizational, intermediate, and depot-level maintenance on assigned equipment.
  • Performing system operation.
  • Assisting Government with CMS duties.
  • Operating at least two additional TACTS systems.
  • Documenting maintenance actions in IEMS.
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