Computer Systems Administrator / Spectrum Management Analyst

KBR•Melbourne, FL

13d•Onsite

About The Position

KBR is seeking a Computer Systems Administrator / Spectrum Management Analyst to provide on-site support to Headquarters Space Training and Readiness Command (STARCOM) at Patrick Space Force Base, Florida. The successful candidate will provide day-to-day information technology support to STARCOM personnel while also supporting a limited spectrum management portfolio requiring coordination, analysis, and technical recommendations. The ideal candidate combines strong systems administration skills with an understanding of spectrum management processes and regulatory requirements.

Requirements

An active Top Secret security clearance with SCI eligibility, which is something only a U.S. citizen can obtain.
Security + Certification.
Five (5) years of experience supporting Department of Defense information technology networks, communications systems, or enterprise IT environments.
Two (2) years of experience supporting spectrum management, frequency management, communications planning, spectrum engineering, or related electromagnetic spectrum activities.
Knowledge of U.S. Space Force, U.S. Air Force, and Department of Defense information technology policies and procedures.
Experience provisioning user accounts and supporting NIPRNet and SIPRNet environments.
Experience troubleshooting hardware, software, network, and connectivity issues.
Experience supporting senior leaders and preparing professional correspondence, reports, or briefings.
Strong verbal and written communication skills.
Ability to work independently in a high-tempo, collaborative environment.
Proficiency with Microsoft Office Suite

Nice To Haves

Formal spectrum management training (NTIA Federal Spectrum Management Course, Electromagnetic Spectrum Manager's Course, JEWTOC, or equivalent).
Bachelor's degree in Information Technology, Computer Science, Engineering, Information Systems, Telecommunications, or related field.
Headquarters, Field Command, MAJCOM, Combatant Command, or Service-level experience.
Experience coordinating with Air Force Spectrum Management Office (AFSMO), Department of Defense Chief Information Officer (DoD CIO), National Telecommunications and Information Administration (NTIA), or similar organizations.
Knowledge of U.S. Space Force missions and operations.
Experience with task management and workflow tracking tools.

Responsibilities

Provide technical support for communications equipment, peripherals, networks, software, and government-issued mobile devices.
Provision, modify, and manage NIPRNet and SIPRNet user accounts and associated access permissions.
Configure and maintain classified and unclassified e-mail accounts and user access.
Troubleshoot connectivity, configuration, account, and hardware/software issues.
Provide technical guidance to users concerning Microsoft Windows, Microsoft Office applications, browser configurations, shared drives, and peripheral devices.
Open, track, and manage trouble tickets through resolution.
Support users across all STARCOM Headquarters locations.
Resolve customer issues within established performance timelines.
Provide responsive customer support to senior leaders, General Officers, and their staffs.
Maintain awareness of U.S. Space Force and Department of Defense information technology policies and procedures.
Support preparation and coordination of frequency authorization requests for tests, training events, exercises, and operational activities.
Assist with the development and coordination of spectrum certification packages.
Review Radio Frequency Allocation (RFA) requests and provide technical recommendations.
Conduct basic spectrum management analysis and support spectrum engineering activities.
Coordinate with government stakeholders regarding spectrum requirements and regulatory matters.
Assist in preparing briefings, reports, and staff packages for senior leaders.
Support HQ STARCOM efforts to ensure spectrum-dependent systems operate effectively and without harmful interference.
Provide technical support regarding spectrum policy, regulatory requirements, and emerging spectrum issues.