Assistant Computer Systems Administrator
About The Position
The Federal Community Defender Office for the Eastern District of Pennsylvania (the FCDO) has an opening for an Assistant Computer Systems Administrator (ACSA). The FCDO represents indigent persons charged in federal cases from inception through appeal and conducts post-conviction litigation for indigent persons challenging state and federal convictions and sentences. The FCDO also has an active capital case practice, representing federal capital defendants at the trial stage as well as death-sentenced prisoners in all stages of federal habeas corpus proceedings. Our office is located in Philadelphia’s vibrant Center City district, in the historic Curtis Center in Philadelphia, close to the federal courthouse and across from Independence Mall, the Liberty Bell and Washington Square Park. The Assistant Computer Systems Administrator (ACSA) is a member of the Information Technology team responsible for providing technical support and assisting with the administration, maintenance, and operation of the office’s enterprise technology environment. The ACSA helps ensure the reliable operation of network infrastructure, servers, telecommunications systems, desktop computers, and business applications. The ACSA provides technical support and guidance to staff regarding the effective use of computer systems, Microsoft Office 365, litigation support applications, and other technologies used for case preparation, presentation, document management, and daily operations. The position assists with technology initiatives, system deployments, IT procurement, documentation, security efforts, and improvements that enhance productivity and operational efficiency. The ACSA provides desktop and systems support for Windows 11 environments, Microsoft Office 365, VPN technologies, endpoint security solutions, remote support platforms, and enterprise infrastructure including HPE servers, Cisco switches, and Cisco routers. The ACSA should have knowledge of Microsoft Hyper-V virtualization technologies, including virtual machine management and high availability cluster environments. Experience with HPE SAN technologies, iSCSI storage, NIC teaming, DFS, and Volume Shadow Copy Service (VSS) is highly desirable.
Requirements
- Experience supporting Microsoft-based environments, including Active Directory, Group Policy, Windows operating systems, Microsoft 365, networking, virtualization, backup technologies, and enterprise applications.
- Experience with server administration, storage technologies, Cisco networking, cybersecurity tools, and litigation support applications is desirable.
- Attention to detail, superior organizational skills, and the ability to work independently and as part of a team with a strong work ethic are required.
- Interest and ability to learn new skills.
- Ability to lift and/or move up to 50 pounds on a frequent basis.
Nice To Haves
- Bachelor's or advanced degree from an accredited college or university with concentration in computer or management information.
- Experience with HPE SAN technologies, iSCSI storage, NIC teaming, DFS, and Volume Shadow Copy Service (VSS).
Responsibilities
- Providing technical support and assisting with the administration, maintenance, and operation of the office’s enterprise technology environment.
- Ensuring the reliable operation of network infrastructure, servers, telecommunications systems, desktop computers, and business applications.
- Providing technical support and guidance to staff regarding the effective use of computer systems, Microsoft Office 365, litigation support applications, and other technologies used for case preparation, presentation, document management, and daily operations.
- Assisting with technology initiatives, system deployments, IT procurement, documentation, security efforts, and improvements that enhance productivity and operational efficiency.
- Providing desktop and systems support for Windows 11 environments, Microsoft Office 365, VPN technologies, endpoint security solutions, remote support platforms, and enterprise infrastructure including HPE servers, Cisco switches, and Cisco routers.
- Knowledge of Microsoft Hyper-V virtualization technologies, including virtual machine management and high availability cluster environments.
- Experience with HPE SAN technologies, iSCSI storage, NIC teaming, DFS, and Volume Shadow Copy Service (VSS) is highly desirable.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
