Computer Specialist Software, IV

City of New York • New York, NY

1d • $114,930 - $159,151

About The Position

The mission of the New York City Police Department is to enhance the quality of life in New York City by working in partnership with the community to enforce the law, preserve peace, protect the people, reduce fear, and maintain order. The New York City Police Department strives to foster a safe and city through the strategic deployment of resources, focusing on both crime prevention and addressing quality-of-life concerns while building lasting community relationships.

The Information Technology Services Division (ITSD) oversees critical projects and technological initiatives within the NYPD. They maintain and enhance the department's IT infrastructure, including networks, servers, and workstations. Notably, the ITSD has rolled out various advancements, such as equipping officers with cellular phones applications and digitizing department forms to improve efficiency.

ITSD is seeking qualified candidates for the position of Computer Specialist (Software), IV. The selected candidates will be responsible for, but not limited to, the following duties:

Requirements

• Permanent in the 'COMPUTER SPECIALIST' (SOFTWARE) Civil Service title.
• A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project.
• OR a four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described above, including one year in a project leader capacity or as a major contributor on a complex project.
• OR a satisfactory combination of education and experience that is equivalent to the above. College education may be substituted for up to two years of the required experience on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience.
• A masters degree in computer science or a related computer field may be substituted for one year of the required experience.
• All candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.
• Must explain in detail how experience qualifies as Project Leader or Major Contributor.
• One year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming.

Nice To Haves

• Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification requirements.

Responsibilities

• Create comprehensive, scalable test strategies, test plans, and test cases for complex software systems, ensuring maximum test coverage.
• Design, develop, and maintain robust automated test frameworks (UI and API) to accelerate regression testing and support Continuous Integration/Continuous Deployment (CI/CD) pipelines.
• Identify, document, and track software defects to resolution; Analyze root causes of defects and collaborate with developers to ensure timely fixes.
• Lead and execute various testing types, including Functional, Integration, Regression, System, API, Performance, and End-to-End (E2E) testing.
• Actively participate in Sprint planning, daily stand-ups, and retrospective, collaborating closely with Product Managers, Business Analysts, and Developers to ensure quality is built-in from the start.
• Define, track, and report on key quality metrics (e.g., defects density, test coverage, pass/fail rates) to executive stakeholders.
• Serve as a subject matter expert and mentor to junior and mid-level; QA engineers, establishing testing best practices across the organization.

Benefits

• Health insurance for the employee and his or her spouse or domestic partner and unemancipated children under age 26
• Union benefits such as dental and vision coverage
• Paid annual leave and sick leave
• Paid holidays
• A pension
• Optional savings and pre-tax programs such as Deferred Compensation, IRA, and a flexible spending account.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior