Computer Repair Technician

Piccone IT Consulting, LLC • West Manchester Township, PA

22d • Onsite

About The Position

We are seeking a Computer Repair Technician to join our team! You will resolve computer-related issues for our clients.

Requirements

• Friendly, personable, and positive attitude.
• Excellent communication skills.
• Patience, must be able to work with users of all skill levels.
• Previous experience in IT.
• Knowledge of Windows & MAC Operating Systems.
• Knowledge of Microsoft Office Apps.
• Ability to build rapport with clients.
• Strong troubleshooting and critical thinking skills.
• Positive and professional demeanor.
• A+ Certification

Responsibilities

• Greet customers when they enter the store.
• Assist customers with hardware sales.
• Provide high quality interactions with customers.
• Provide technical assistance with computer hardware and software
• Replace hardware components in desktops and laptops.
• Set up new routers and network devices for home use.
• Troubleshoot network connectivity issues.
• Troubleshoot issues regarding all hardware and software.
• Install software/hardware on workstations.
• Generate invoices for clients and accept payments.
• Provide telephone and remote support to users.
• Assist senior tech staff with on-site support and technical projects as needed.

Benefits

• Employee discount
• Professional development assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees