COMPUTER PROGRAMMER ANALYST II - 77000206

State of Florida•Saint Petersburg, FL

19h•Onsite

About The Position

The Florida Fish and Wildlife Conservation Commission (FWC) is seeking a Computer Programmer Analyst II to join the Office of Information Technology. This position is based at the FWRI headquarters in St. Petersburg, Florida. The FWC envisions a Florida where fish and wildlife are abundant and thriving in healthy and connected natural landscapes. Our mission is to manage fish and wildlife resources for their long-term well-being and the benefit of people. The values embedded in our mission and expressed in the vision of the FWC are to make quality decisions by being dynamic, science-informed, efficient, ethical, collaborative, and committed to the vitality of the state and its environment.

Requirements

5 years of direct work experience in computer systems analysis and/or computer programming; OR a bachelor’s degree from an accredited college or university with a major in one of the computer sciences or in management information systems, and one year of experience as described above; OR a master’s degree from an accredited college or university in one of the computer sciences or in management information systems.
Employment in this position is contingent upon the satisfactory completion of a Level 1 and Level 2 background check at no cost to the candidate.
Office hours are from 8:00 A.M. to 5:00 P.M. Eastern Standard Time, Monday through Friday.
Not eligible for Telework.
Responses to qualifying questions should be verified by skills and/or experience stated on the profile application/resume.
Information should be provided regarding any gaps in employment.
Knowledge of distributed processing operations, procedures and equipment, problem solving techniques and computer and software.
Ability to process information logically and solve problems; develop training programs related - to distributed processing; monitor and resolve problems with distributed systems components; identify and define user task needs; communicate effectively; and plan, organize and coordinate work assignments.
Work additional hours when maintenance/ installations require.

Responsibilities

Consult Program Areas and users to assess and define systems requirements.
Answer questions and resolve computer problems in person and remotely.
Aid in the use of technology, hardware, and software.
Install and perform repairs to hardware, software, and peripheral equipment.
Responsible for keeping an inventory of computer equipment and software in assigned areas.
Process and track workload using the agency's incident management tracking system.
Test and monitor software, hardware, and peripheral equipment.
Verify operations and detect errors.
Prepare evaluations and submit recommendations to management.
May take a lead role in the planning, testing, and implementation of major projects under the supervision of management.
Complete administrative tasks via Microsoft Intune.
Configure device enrollment and handle all aspects of the device’s lifecycle.
Manage device configuration.
Deploy applications, manage updates and troubleshoot install failures and detection rules.
Manage access to resources in both Microsoft Intune & Active Directory.
Create and manage security groups and assign configuration profiles and compliance policies.
Write and maintain up-to-date documentation for supporting Information Technology Systems.
Create KB articles for common issues.
Read technical manuals and work directly with hardware and software manufacturers to develop training materials and procedures to conduct training programs.
Establish methods and procedures for use of information technology systems.
Perform other related duties as required by the Office of Information Technology.

Benefits

Comprehensive health coverage with low deductibles and low monthly out-of-pocket contributions.
Option to select between the FRS Pension Plan and the FRS Investment Plan for retirement.
Tuition waiver program within the state university and community college systems.
On the Job Trainings
Support for family planning, including paid maternity leave, adoption benefits, Family and Medical Leave Act (FMLA), Family Supportive Work Program (FSWP), and paid leave for family and medical responsibilities for eligible employees.
Paid administrative leave for mentoring, volunteering, voting, and other reasons.
Health Premiums $25.00- Single / $90.00- Family Biweekly
No Cost $25,000 Life Insurance
Nine Paid State Holidays, One Personal Holiday per year
4 hours Annual Leave and 4 hours Sick Leave accrued Biweekly
Retirement Plan Options
State University and College Tuition Waiver Program