Computer Operator (Item Processing)
About The Position
SHAZAM recognizes that financial institutions build better communities, and this drives our passion to strengthen financial institutions. We are a trusted partner to our valued customers providing answers, choice, and innovation with an impeccable level of customer service – a level unmatched in the industry. And here’s the best part - we’re a national company that offers a small-company feel, a cultural balance that’s hard to come by but very real at SHAZAM. Your growth and development are top priorities and you’ll be surrounded by talented individuals and postured to make a real difference in the company. As a team member at SHAZAM, you’ll be an essential part of our mission as we work together strengthening financial institutions. This is a onsite position based out of our Johnston, IA office. SHAZAM is looking for a Computer Operator (Item Processing) to join our team. In this position, you’ll work closely with team members in your department performing the day to day customer service and processing activities for the data center. This is a second shift position, Mon - Fri, 12:00pm - 9:00pm CST.
Requirements
- Computer operations/data center experience preferred.
- Knowledge of banking systems operations is helpful.
- Strong communication, organization, and attention to detail.
- Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; ITS, Inc./SHAZAM will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
Responsibilities
- Accurately perform data entry and maintain precise records to ensure high-quality documentation and workflow.
- Communicate effectively with customers, employees, and vendors via telephone and written correspondence.
- Adapt to a fast-paced, high-productivity environment, managing multiple tasks while maintaining focus and attention to detail.
- Think independently and solve problems, providing sounds decisions and guidance for self and team.
Benefits
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Flexible spending and health savings accounts
- Life insurance and short- and long-term disability provided at no cost
- Time away from work – PTO, VTO, paid parental leave, and company holidays
- Educational assistance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
