Computer Operator II

Cencora • Roanoke, TX

4d • Onsite

About The Position

This role is in support of Cencora's distribution services in the US operating through our AmerisourceBergen business. The Computer Operator II is responsible for printing, output, and distribution of reports and other documents. They monitor computer systems, jobs, and connected devices, identifying and resolving problems or errors. The role involves manipulating printer spool files and output queues, performing routine preventative maintenance on equipment, and monitoring supply levels. This position also develops and implements new processes, maintains an organized work area, and provides remote support to other distribution centers. The Computer Operator II functions as a site contact for printer repairs, network/system/RF device troubleshooting, and remediation. Familiarity with technologies such as MS Outlook/Office, SAP, PkMS, printers, scanners, and Android-based RF devices is expected, along with maintaining an inventory of issued Android-based wearable devices. Overtime may be required.

Requirements

• Requires some training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two year Associate's Degree program, technical vocational training, or equivalent combination of experience and education.
• Normally requires one (1) to two (2) years directly related and progressively responsible experience.
• Ability to communicate effectively both orally and in writing
• Good interpersonal skills
• Ability to prioritize workload and consistently meet deadlines
• Strong organizational skills; attention to detail
• Ability to implement processes resulting in satisfactory audit practices
• Strong computer skills in order to operate effectively with company systems and programs; knowledge of AS400, Microsoft Word, Excel and Outlook
• Working knowledge of data processing equipment and peripheral devices such as printers, copiers, handheld and order entry units.

Nice To Haves

• Familiar/comfortable with technology such as MS Outlook/Office, SAP, PkMS, printers, scanners, Android-based RF devices, etc...

Responsibilities

• Printing, output and distribution of reports and other documents to both internal and external customers.
• Monitors computer system, system jobs and connected devices and quickly identifies problems or errors; ensures quick resolution by correcting problems or immediately notifying supervisor or technical support.
• Manipulates printer spool files and output queues in order to process reports and documents on required print devices.
• Performs routine preventative maintenance on equipment according to user manuals and installation standards such as changing printer ribbons and vacuuming printers.
• Monitors utilization of paper, forms and ribbons; notifies responsible party when supplies need to be ordered.
• Submits job requests based on appropriate computer schedule.
• Develops, documents, and implements new processes and procedures when necessary.
• Maintains an organized work area to help ensure that computer room remains clean and to help prevent work related injuries.
• Provides remote systematic support for other distribution centers in the corporate network.
• Functions as site contact for printer repairs/deployments, network/system/RF device troubleshooting and remediation.
• Maintains inventory of issued Android-based wearable devices.
• Must be able to work overtime when necessary.
• Performs related duties as assigned.

Benefits

• medical, dental, and vision care
• comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
• support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave
• variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree