Computer Operator I

Brightstar Lottery • Austin, TX

2d • Onsite

About The Position

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.

As a Computer Operator, you’ll play a key role in keeping our systems running smoothly around the clock. You’ll collaborate with technical teams and support critical operations that ensure reliability and performance.

In this role, you will:

Monitor Brightstar’s enterprise systems in a 24/7 operational environment
Support product development, systems integration, and lottery operations teams
Execute daily operational checklists and ensure tasks are completed accurately
Generate and review reports to ensure accuracy and clarity before distribution
Identify and escalate system issues quickly and effectively
Assist in system recovery efforts to restore normal operations
Partner with cross-functional teams to maintain seamless service delivery

Requirements

• Associate or Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field OR equivalent experience with at least 2 years in a related technical role
• Strong attention to detail and problem-solving skills
• Ability to work effectively in a fast-paced, shift-based environment

Nice To Haves

• Detail-oriented, proactive, and eager to grow in a technical operations environment

Responsibilities

• Monitor Brightstar’s enterprise systems in a 24/7 operational environment
• Support product development, systems integration, and lottery operations teams
• Execute daily operational checklists and ensure tasks are completed accurately
• Generate and review reports to ensure accuracy and clarity before distribution
• Identify and escalate system issues quickly and effectively
• Assist in system recovery efforts to restore normal operations
• Partner with cross-functional teams to maintain seamless service delivery

Benefits

• Medical benefits on day one of being a Brightstar employee
• 12 paid holidays plus two floating holidays per year
• Three weeks of paid vacation per year, prorated in the first year
• 401K with employer match and 100% vested on day one
• Company-paid parental leave, life insurance, short-term disability, and long-term disability
• Gym membership reimbursement, free identity theft protection, and tuition reimbursement
• health, dental, and vision insurance
• wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree