Computer Operator 4 (SCA)

Peraton•Robins AFB, GA

22h•$30 - $35•Onsite

About The Position

Peraton is seeking a SCA Computer Operator IV for a position at Robins Air Force Base, GA. This is an on-site role. The Computer Operator IV processes a range of scheduled routines, operates the system, and resolves common error conditions. They will diagnose and act on error conditions not fully covered by existing procedures and guidelines. In response to computer output instructions or error conditions, they may need to deviate from standard procedures if they do not provide a solution and refer problems that do not respond to corrective procedures to a person of supervisory or higher individual contributor level. This role involves performing Parts Configuration Management System (PCMS) Sustainment, PCMS Quality Assurance (QA), PCMS Engineering Drawing Relationship (EDR), D200F review, and/or Centralized Technical Order Repository data load and data currency review functions. The operator will capture and sustain data using predefined processes, apply predefined business rules using provided macros and manual intervention to meet formatting and data completeness requirements for a semi-automated process, and identify and resolve data errors that do not respond to standard procedures. They will work in alternate software to resolve errors that cannot be resolved in native software, perform quality assurance review of data capture and sustainment, and provide guidance and training to less senior operators. The role also includes performing data research to establish links between various types of data across multiple data systems, using business rules to determine data eligibility for loading into various systems, and identifying common data content issues and suggesting resolutions prior to loading into PDSS data systems. The operator will act as a subject matter expert for data and system processes, correct errors in data capture per quality assurance review, and interact with data owners, customers, and teams within other organizations regarding data and system requirements. Sustaining process documentation and demonstrating proficiency with Microsoft Excel and Word are also key aspects of this role, along with performing technical research applicable to work duties.

Requirements

High school diploma with at least 8 years of related experience.
Proficiency with Microsoft Excel, Word, and Access.
Ability to perform technical research applicable to work duties.
Strong organizational skills.
Strong communication skills.
U.S. citizenship.
Ability to obtain Department of Defense Common Access Card (CAC).

Nice To Haves

Possess a current or recent (within 90 days) CAC.

Responsibilities

Perform Parts Configuration Management System (PCMS) Sustainment, PCMS Quality Assurance (QA), PCMS Engineering Drawing Relationship (EDR), D200F review, and/or Centralized Technical Order Repository data load and data currency review functions.
Process a range of scheduled routines.
Capture data and sustain data using predefined processes.
Apply predefined business rules using provided macros and manual intervention to meet formatting and data completeness requirements for a semi-automated process.
Identify and resolve data errors that do not respond to standard procedures, including data package issues, application and tool thresholds, and system constraints.
Work in alternate software to resolve errors that cannot be resolved in native software.
Perform quality assurance review of data capture and sustainment; identify and document errors and provide error resolution recommendations.
Use provided macros to report error criticality and accuracy rates.
Provide guidance and training to less senior operators.
Perform data research in order to establish links between various types of data across multiple data systems.
Use business rules to determine data eligibility for loading into various systems.
Identify common data content issues and suggest resolutions prior to loading into PDSS data systems.
Subject matter expert for data and system processes.
Correct errors in data capture per quality assurance review.
Interact with data owners, customers, and teams within other organizations regarding data and system requirements.
Sustain process documentation.
Demonstrate proficiency with Microsoft Excel and Word.
Perform technical research applicable to work duties.