Computer Operator

CompTech Computer Technologies•Corpus Christi, TX

1d•Onsite

About The Position

CompTech is seeking a qualified Computer Operator to support the Defense Logistics Agency (DLA). The ideal candidate will assist in the technical operation and testing of fully integrated computer-based systems in a supervised environment. This position requires local travel using personal vehicle, company van, cart or other motorized vehicle. Key responsibilities include ensuring customer satisfaction, cultivating collaborative relationships, managing and prioritizing service tickets, adapting to new policies and technologies, interpreting SOPs, operating diverse system components (hardware, software, mass storage), and, under supervision, operating communications-computer systems, installing, implementing, maintaining, and optimizing operating systems, disk and tape management systems, and computer operations automation software. The role also involves anticipating problems, identifying deviations, and acting through resolution.

Requirements

Active Secret Security Clearance Required
Excellent interpersonal and communication skills
One (1) year of Help Desk or Deskside Support experience
DLA CE Cert IA Role/Function: Help Desk Tier II & III
Security+ CE

Responsibilities

Ultimate accountability for ensuring customer satisfaction at every level.
Cultivate collaborative relationships with peers and leadership in a team focused environment, always communicating effectively and displaying diplomacy.
Proven ability to effectively manage and prioritize a diverse workload of assigned service tickets.
Flexible, with the ability to seamlessly transition from daily operations to project actions, and vice-versa.
Demonstrated ability to quickly adapt to new policies and evolving technologies within this dynamic technical environment.
Adept at interpreting and adhering to guidance and Standard Operating Procedures (SOPs) provided by contract and government leadership.
Proficiency in operating a diverse range of system components, including hardware, software, and mass storage technology.
Capability, under supervision, to operate communications-computer systems, as well as install, implement, maintain, and optimize operating systems, disk and tape management systems, and computer operations automation software.
Anticipates problems, identifies deviations and acts through resolution.
Perform other duties as required.