Computer Operator 2 - Data Center / NOC Operations

FutureSoft Consulting IncAtlanta, GA
Onsite

About The Position

FutureSoft is hiring a Computer Operator 2 for an onsite contract opportunity in Atlanta, GA. This role will support data center operations, production control, network monitoring, and critical infrastructure monitoring. The selected candidate will monitor BPE/TPE transactions, environmental systems, security systems, electrical systems, UPS systems, network systems, production jobs, and printed output. This position is ideal for a local Atlanta candidate with hands-on experience in large data center operations, NOC support, production control, Control-M, TPE/BPE Manager, and distributed server environments running AIX, Linux, and Windows.

Requirements

  • Completion of a two-year certificate or degree from a college, university, or technical school in an IT-related field, or equivalent IT work experience.
  • 2+ years of experience as a Computer Operator in a large data center environment.
  • 2+ years of experience in a Network Operations Center.
  • 2+ years of experience with Production Control.
  • 2+ years of experience with Control-M.
  • 2+ years of experience with TPE/BPE Manager.
  • 2+ years of experience with data center security.
  • 2+ years of experience with HVAC systems in a data center.
  • 2+ years of experience with electrical power systems, including generators and UPS systems.
  • 2+ years of experience with raised-floor data center environments.
  • 2+ years of experience with fire detection and fire suppression systems.
  • 2+ years of experience with Change Management policies, procedures, and software.
  • 2+ years of experience with Incident/Problem Management policies, procedures, and software.
  • 2+ years of experience with Asset Management policies, procedures, and software.
  • 2+ years of experience with networks such as LAN/WAN, MPLS, TCP/IP, and SNA.
  • 2+ years of experience with Microsoft Office.
  • 2+ years of experience with ITIL.
  • 2+ years of experience with automated job schedulers.
  • 2+ years of experience with hardware/software maintenance contracts.
  • 2+ years of experience with Business Continuity and Disaster Recovery.
  • 2+ years of experience with distributed servers running AIX, Linux, and Windows.
  • Must be able to work onsite in Atlanta, GA.
  • Must be available for the weekend overnight shift.
  • Must be able to work an additional 16 hours during the week.

Nice To Haves

  • Experience with State or Federal government environments.
  • Experience working in a mission-critical data center.
  • Experience supporting overnight, weekend, or rotating shifts.
  • Strong documentation and escalation skills.
  • Strong attention to detail.
  • Ability to work independently under limited supervision.

Responsibilities

  • Monitor BPE/TPE transactions and production processing activities.
  • Monitor environmental, security, electrical, HVAC, generator, and UPS systems.
  • Check network systems to ensure statewide access and availability.
  • Monitor LAN/WAN, MPLS, TCP/IP, and SNA network environments.
  • Support production control activities and automated job scheduling.
  • Use Control-M and TPE/BPE Manager to monitor and manage scheduled jobs.
  • Work with vendors to resolve hardware and software issues.
  • Monitor distributed server environments running AIX, Linux, and Windows.
  • Ensure printed output is accurate, high quality, and defect-free.
  • Follow data center security policies and access procedures.
  • Monitor raised-floor data center environments.
  • Monitor fire detection and fire suppression systems.
  • Follow Change Management, Incident/Problem Management, and Asset Management procedures.
  • Support hardware and software maintenance contract activities.
  • Assist with Business Continuity and Disaster Recovery procedures.
  • Maintain logs, reports, tickets, and operational documentation.
  • Escalate issues according to established procedures.
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