Computer Network Technician

Universal Corporation•Richmond, VA

9h•Hybrid

About The Position

As a Computer & Network Technician at Universal Leaf North America, you will provide computer technical support and service to ensure user systems are functioning properly. This position supports information technology systems in the office and manufacturing environment.

Requirements

Knowledge of network equipment, servers, PC’s, printers and other peripherals
Effective analytical, planning and organizing skills
Excellent verbal and written communication skills
Strong problem-solving skills
Ability to work in a team environment as well as alone when required
Ability to follow detailed instructions and remain focused through interruptions and other distractions
Willingness to travel
Adapt to frequent changes in climate, environment, workload and schedules, including Saturday and Sunday work when required

Nice To Haves

Associate or Bachelor Degree in related field preferred, or equivalent combination of education and experience
Thorough understanding of the benefits of the use of open-source technologies

Responsibilities

Administrate, test, troubleshoot, and repair network equipment, hardware, parts and systems
Support users with PC hardware & software installation, upgrades and troubleshooting
Support VOIP telephony equipment, including installations and user assistance
Evaluate performance and reliability of production equipment including thin clients, thermal printers, moisture testers and scale head indicators
Evaluate functionality of newly installed equipment to assess system performance under actual operating conditions
Manage, deploy and troubleshoot Linux Servers and Linux Hypervisors
Ensure data integrity of backups and replication
Troubleshoot and maintain hundreds of network devices such as switches and routers
Engage in proactive security measures and security auditing
Database administration
Other duties may be assigned