Computer/Laptop Repair Technician

Panasonic•Leawood, KS

About The Position

Performs tasks associated with the testing, diagnosing, repair, and/or refurbishment of mobility products (Toughbooks & Toughpads). This includes disassembling (taking apart) and reassembling components after repairing or replacing parts.

Requirements

Experience in computer troubleshooting and repair, down to the subassembly level, including but not limited to the removal and replacement of hard drives, memory, modems, motherboards, etc.
Working knowledge of Windows
Possess good organizational, decision-making, and logical troubleshooting skills
Effective written & oral communication skills
Detail-oriented
Ability to learn new applications and programs
Must be able to lift 12 pounds to a height of 5 feet
Ability to work independently as well as in a team environment

Nice To Haves

A+ Certification a plus

Responsibilities

Test, troubleshoot, and diagnose computer hardware failures
Replace, adjust and/or repair faulty components
Conduct testing and troubleshooting functions with the assistance of information in the form of written or verbal descriptions/diagrams
Perform data input of required material
Perform quality inspections for all completed processes
Read and interpret schematic diagrams and technical manuals
Research and order parts required for individual repairs
Provide feedback to supervisors of any observed trends or unusual failure conditions
Miscellaneous daily tasks including quality control support and/or clean-up activities
Other duties as assigned