Temporary Computer Analyst

Charles County Public Schools•La Plata, MD

3d•Onsite

About The Position

This position requires the ability to assist in the installation, configuration, repair, maintenance, troubleshooting and security management of data communications, computer hardware and software within the school system. The work is performed under the supervision of the Technology Department.

Requirements

High School Diploma or GED required.
Must possess valid driver's license.
Ability to comply with all safety rules and regulations established by Charles County Public Schools.
Demonstrated ability to work professionally and discretely with extremely confidential information.
Excellent analytical, problem solving and troubleshooting abilities.
Self-motivated with the ability to work both independently and in a team environment.
Excellent customer service, communication (both written and verbal), human relation, and cross group collaboration skills required.
Regular on-time attendance.
Knowledge and experience in configuring Microsoft Windows Workstation 10.
Knowledge of the methods, hardware, software, and practices of the information technology data processing systems.
Ability to troubleshoot and demonstrate skill in the diagnosis of problems relating to the operation of information networks and networked computer hardware and software systems.
Ability to read, write, and work from technical specifications.
Skill in the use of IT testing equipment and materials.

Nice To Haves

One year of current work experience in information networks and user support preferred.
Applicable industry certifications (CompTlA, Microsoft and Cisco) preferred.
Possess skills in installation, configuration, repair, maintenance, troubleshooting and security management of data communications, and computer hardware and software preferred.
Knowledge and experience in configuring Microsoft Windows Server 2012 preferred.

Responsibilities

Assists in supporting users in the use of software and personal computers.
Responds to emergency duty assignments when required by supervisor.
Assists in implementing technology standards, policies, and procedures.
Assists as the technical point of contact.
Collaborates with the school’s permanent Computer Analyst.
Monitors remote and local networks to assure optimum response time and throughout.
Prepares written reports.
Provides support for PARCC and other online testing.
Assists in maintaining accurate inventory records.
Maintains records of all work performed.
Performs related duties as assigned by the Executive Director of IT Strategy.