Computer Analyst ON SITE

Regional West Health Services • Scottsbluff, NE

1d • Onsite

About The Position

Join our team at Regional West as a Computer Analyst, where you’ll play a key role in supporting the technology that keeps our hospital running smoothly. This position focuses on providing hands-on technical assistance to staff, troubleshooting hardware issues, and ensuring that our computer systems and devices are reliable and accessible. You’ll work closely with healthcare professionals and the IT team to resolve equipment-related problems quickly, minimizing disruptions to patient care and hospital operations. If you’re a problem-solver who enjoys helping others and has a knack for fixing tech, this role is a great opportunity to make a difference in a fast-paced healthcare environment.

Requirements

• High School Diploma or equivalent
• Valid Driver’s License
• One year of experience providing end-user support or training on personal computers and hardware
• Strong technical troubleshooting skills to diagnose and resolve hardware problems efficiently.
• Comfortable working with a variety of devices and have a solid understanding of computer components and basic networking.
• Excellent communication and customer service skills are a must, as you’ll be assisting staff with varying levels of tech knowledge in a patient-focused environment.
• Attention to detail and the ability to prioritize tasks will help you succeed in this role.

Nice To Haves

• Associate's degree in information technology, Computer Science, or a related field
• CompTIA A+ certification
• Experience supporting hardware in a healthcare setting, such as desktops, laptops, printers, or medical devices
• Familiarity with healthcare technology
• Experience keeping hardware up and running under pressure

Responsibilities

• Respond to help desk tickets and provide timely troubleshooting and repair of hardware issues, including desktops, laptops, printers, and peripherals.
• Assist hospital staff with setup, configuration, and basic use of computer hardware and devices.
• Perform routine maintenance and upgrades on hardware to ensure optimal performance.
• Collaborate with the IT team to escalate complex issues and support system-wide technology initiatives.
• Document support activities and maintain accurate records of hardware inventory and repairs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED