Comprehensive Community Services Benefit Specialist
About The Position
This hybrid position serves individuals throughout Dane County with flexibility to work from home. Travel throughout Dane County may be required to work directly with participants. Travel to ERI's main office in Madison may be required on occasion. However, we understand the importance of flexibility and work-life balance. ERI provides all necessary equipment including computer, printer and telephone equipment and other essential work tools. This could be the right opportunity for you, if you are: passionate about supporting individuals with mental illness with dignity and respect; skilled at navigating complex systems and advocating for others; committed to helping people access the resources they need for stability and independence.
Requirements
- Passionate about supporting individuals with mental illness with dignity and respect
- Skilled at navigating complex systems and advocating for others
- Committed to helping people access the resources they need for stability and independence
Responsibilities
- Assist individuals with completing applications, reports, and required forms for public benefits
- Ensure deadlines are met and appointments are kept
- Communicate with the Social Security Administration, healthcare providers, and other public agencies on behalf of participants
- Explore additional sources of information and identify resources to support each individual's needs
- Problem-solve issues that may arise during the benefits process
- Maintain thorough documentation and accurate records
- Develop and maintain positive working relationships with participants, team members, and referring partners
- Work independently while managing multiple priorities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
