Benefit Specialist

Certex USA • Phoenix, AZ

2d • Onsite

About The Position

CERTEX USA is seeking an experienced and dynamic Benefits Specialist to join our team! This role involves informing and advising employees on benefits matters, resolving issues related to various benefit programs, and managing leave/accommodation cases. The Benefits Specialist will also maintain the HR System for benefits and payroll deductions, ensure accurate payroll processing, and assist with annual open enrollment. Additionally, the role includes processing deductions, garnishments, bonuses, and allowances, processing vendor invoices, performing reconciliations and audits, responding to pay-related inquiries, preparing reports for regulatory bodies, assisting with payroll processes, and ensuring compliance with payroll tax and agency reporting requirements. The position also supports special projects in benefits and payroll, and assists with Workers Compensation processes.

Requirements

• Must possess knowledge of federal, multi-state, and local payroll, wage and hours laws and best practices.
• Strong analytical skills and attention to detail.
• Excellent interpersonal and communication skills.
• Ability to manage multiple tasks and maintain organization.
• High level of professionalism, discretion, and self-management.
• Ability to work effectively in a dynamic and growing environment.
• Bachelor’s degree preferred and/or equivalent years of experience.
• 5 years progressive HR experience in benefits administration.
• Multi-state benefits experience required, California and Arizona required.
• Familiarity with ERISA, COBRA, HIPAA, FMLA, ACA, and other benefit laws.

Nice To Haves

• Bilingual English/Spanish proficiency is desirable.

Responsibilities

• Informs and advises all employees on benefits matter regarding eligibility, coverage and provisions.
• Resolves issues pertaining to benefit programs, including life, health, and disability insurance, medical/dependent care spending accounts, COBRA, income continuance, and retirement plans.
• Manages leave/accommodation cases, including but not limited to, short-term and long-term disability claims, paid/unpaid leaves (e.g., FMLA, personal leaves and state leaves).
• Maintain HR System for benefits and payroll deductions.
• Ensure accurate and timely processing of payroll updates including new hires, terminations, and changes in pay for assigned divisions with precision and minimal supervision.
• Assist with annual open enrollment including communicating open enrollment guidelines to employees and accurately processing changes in a timely manner.
• Process deductions, garnishments, bonuses, and allowances in adherence to policies and regulations.
• Process vendor invoices related to benefits and payroll in a timely manner.
• Perform basic reconciliation and auditing processes during each pay cycle.
• Responds to pay-related inquiries from staff.
• Researching and resolving errors or omissions.
• Prepare and submit reports and forms required by IRS and other regulatory bodies.
• Assist with payroll process as needed.
• Follows all processing procedures, adheres to policies, and maintains confidentiality.
• Ensure compliance with federal, state, and local payroll tax and agency reporting requirements.
• Assist with special projects within the benefits and payroll areas.
• Assist with Workers Compensation processes.

Benefits

• Vacation and Sick Leave
• 9 Holidays and 1 Floating Holiday
• 401k and 401k Match
• Medical, Dental, Vision, Life, Voluntary Life, Long and Short-Term Disability, Hospitalization, Critical Illness, Accident and Pet Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level