Compliance Trainer

Erlanger Health SystemChattanooga, TN

About The Position

The Compliance Trainer's primary responsibility is to work jointly with the Chief Compliance & Privacy Officer and the Director, Privacy and Compliance to develop, implement, and operate the corporate privacy and compliance training program related to Federal and State-level regulatory guidelines. In this role, the Compliance Trainer will provide training material related to the Erlanger Corporate Compliance program to support the education and training of the Erlanger workforce, focusing on evolving and improving the understanding of compliance and privacy laws, regulations, and Erlanger policies as they relate to everyday work. The trainer will provide expert technical assistance to highly visible, sensitive, and multifaceted projects. The Compliance Trainer will develop and maintain effective working relationships with all levels of staff, other programs, agencies, and the general public. They will act as a compliance liaison with off-site branch locations by organizing routine compliance rounds, creating a presence within departments, and obtaining support from upper management. The trainer will develop and maintain a working knowledge of relevant laws, rules, and regulations governing the healthcare services furnished. The Compliance Trainer will identify and evaluate multiple methods for generating compliance training to support the understanding of compliance and privacy issues for the Erlanger workforce. They will work with Organizational Development on the content of new employee and annual compliance training. The Compliance Trainer will collaborate with other subject matter experts within the Office of Compliance and Privacy Services to create meaningful and effective content to present in multiple forms and across multiple platforms. When requested or necessary, the Compliance Trainer will provide in-person training to the various operational business units of Erlanger Health. Furthermore, the Compliance Trainer must communicate effectively at all organizational levels and in situations requiring instructing, persuading, negotiating, consulting, advising, and writing persuasively. They will develop compliance training materials and monitor legislative and regulatory developments to ensure up-to-date and accurate training and education materials related to best practices.

Requirements

  • Bachelor's Degree, preferably in Business Administration, Health Administration, or related field, from a four-year accredited college or university.
  • Advanced knowledge of Microsoft Office applications.
  • Proficient knowledge of spreadsheet/graphics, presentation, database, and report writer software.
  • Strong project management skills.
  • Ability to take initiative and work independently.
  • Seven or more years of compliance, regulatory or legal experience.
  • Experience producing and providing compliance education across all levels of a healthcare organization on topics such as Fraud, Waste, and Abuse, teaching physician documentation guidelines, research compliance, healthcare privacy, hospital and physician coding, billing and documentation, False Claims Act, Anti-Kickback Statute, conflict of interest, human trafficking, and other compliance related topics.
  • Knowledge and/or subject matter expert on HIPAA.
  • Knowledge and/or subject matter expert on Federal Anti-Kickback Statue and applicable Safe Harbors.
  • Knowledge and/or subject matter expert on Stark Law and applicable exceptions.
  • Knowledge and/or subject matter expert on EMTALA law.
  • Knowledge and/or subject matter expert on Federal and state False Claims Acts.
  • Knowledge and/or subject matter expert on Civil Monetary Penalties Law.
  • Knowledge and/or subject matter expert on Medicare and/or Medicaid.

Nice To Haves

  • Certified in Healthcare Compliance (CHC) designation, or other nationally recognized healthcare compliance certification.
  • Masters in Health Administration or equivalent or Juris Doctorate.

Responsibilities

  • Develop, implement, and operate the corporate privacy and compliance training program.
  • Provide training material related to the Erlanger Corporate Compliance program.
  • Provide expert technical assistance to highly visible, sensitive, and multifaceted projects.
  • Develop and maintain effective working relationships with all levels of staff, other programs, agencies, and the general public.
  • Act as a compliance liaison with off-site branch locations.
  • Identify and evaluate multiple methods for generating compliance training.
  • Work with Organizational Development on content for new employee and annual compliance training.
  • Collaborate with subject matter experts to create meaningful and effective training content.
  • Provide in-person training when requested or necessary.
  • Communicate effectively at all organizational levels.
  • Develop compliance training materials.
  • Monitor legislative and regulatory developments.
  • Create concise, meaningful, and creative training and educational materials for the Erlanger workforce.
  • Research changes to existing law and review new laws that impact Erlanger Health.
  • Collaborate with other teams that provide training and education.
  • Use Microsoft Word, Excel, Publisher, Vizio, PowerPoint and approved AI solutions to generate training content.
  • Effectively communicate the compliance and ethics standards and procedures to all employees through the compliance education and training programs.
  • Be responsible for the oversight of compliance related communications and marketing.
  • Develop and maintain the Compliance Micro-Learning database.
  • Development and implementation of EH new education programs and development of face-to-face training programs for the EH workforce.
  • Assist in the development and execution of the Annual Regulatory Compliance work plan.
  • Supervise the planning and organization of the annual Compliance Week activities.
  • Act as the primary compliance liaison with hospitals physician practice groups acquired by Erlanger.
  • Liaise with the Sr. Director of Organizational and Workforce Development to identify and support appropriate compliance training for students and other trainees.
  • Work with departments and business units to develop necessary training and education under any corrective action plans.
  • Support the review and revisions to existing compliance and policies as well as development of new compliance and privacy policies.
  • Serve on compliance related committees.
  • Perform other duties and special projects, as assigned.
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