Compliance Testing Manager

Capital One • Richmond, VA

1d • Hybrid

About The Position

The Compliance Testing Manager oversees transaction testing and control testing for the purpose of validating that processes and controls are designed effectively to sufficiently mitigate the risk of the applicable requirements and are operating as intended. The Compliance Testing Manager is responsible for performing quality assurance on testing executed by compliance Testers and supports Testers by: Providing guidance on development of test plans, Communicating changes in testing procedure, including schedule changes, Ensuring that testing results are executed timely, technically accurate, and reasonable, Reviewing work of Testing Team, Demonstrating strong problem-solving and conceptual skills, Demonstrating strong written and verbal communication skills, Demonstrating strong negotiation and leadership skills, Pursuing compliance certifications if not already certified, Traveling to various Capital One locations if necessary.

Requirements

• Bachelor’s Degree or Military Experience
• At least 5 years of experience working in financial services
• At least 2 years of people management experience

Nice To Haves

• 5+ years of experience in financial services consumer compliance testing, monitoring, or auditing
• 5+ years of people management experience
• Certified Regulatory Compliance Manager (CRCM) accreditation

Responsibilities

• Coach and develop a high-performing team of Compliance Testers, focusing on professional growth, performance calibration, and fostering a collaborative environment for continuous improvement
• Manage staffing assignments to ensure successful completion of calendar commitments
• Develop test plans, continually validate and improve test design
• Evaluate the accuracy of tests executed by compliance testers and adherence to processes and procedures
• Manage to testing schedules to ensure they are completed in appropriate timeframe
• Identify the need for improved data sourcing and partner with business and IT areas to develop improved data sources
• Manage data sourcing to ensure data is obtained following documented test plans and testing protocols
• Amend testing calendar as needed
• Analyze and document work results
• Establish and maintain strong relationships with Compliance Advisors and Business Areas
• Engage with subject matter experts as needed to determine adherence to test procedures
• Provide updates on testing status as needed
• Support ICTT (Independent Compliance Transaction Testing) and Compliance audit and exams as needed

Benefits

• performance based incentive compensation
• cash bonus(es)
• long term incentives (LTI)
• comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Manager