Compliance Tech

State of Montana•Helena, MT

3d•Hybrid

About The Position

The Employment Standards Division is seeking a Compliance Technician to help ensure that businesses uphold workers’ compensation requirements. This role offers a unique opportunity to contribute to Montana’s economic integrity, serve both workers and employers, and gain valuable experience in public administration and regulatory compliance. Within the Workers’ Compensation Compliance section, the Compliance Technician supports the enforcement of state workers’ compensation laws by reviewing business information, identifying potential gaps in compliance, and providing outreach and education to help employers understand and meet their obligations. This position plays an important role in maintaining a fair competitive environment for Montana businesses. The work requires careful research, sound judgment, and clear communication with both internal staff and external stakeholders. It also offers meaningful exposure to regulatory processes that protect workers and support lawful business operations.

Requirements

Interpret and apply state workers’ compensation laws, policies, and procedures with sound judgment and consistency.
Enter, track, and maintain detailed compliance data within established recordkeeping systems.
Write and speak clearly, adapting style and tone for different audiences including business owners, employees, and colleagues.
Prioritize and complete assignments efficiently with minimal supervision while meeting deadlines.
Analyze changing circumstances, identify effective solutions, and respond with a logical and organized approach.
Build positive working relationships with internal staff and external stakeholders to support voluntary compliance and continuous improvement.
Experience or coursework involving research, recordkeeping, auditing, compliance review, or related administrative functions.
Demonstrated ability to interpret and apply policies, statutes, or technical standards in evaluating program or business practices.
Proficiency with Microsoft Office applications (Word, Excel, Outlook) and the ability to learn agency case management or electronic record systems.
Strong written and verbal communication skills with attention to detail and accuracy.
Experience handling confidential or sensitive information in accordance with applicable privacy requirements.

Nice To Haves

Experience with regulatory compliance, auditing, or investigative work in a government or business setting.
Familiarity with workers’ compensation laws, labor standards, or insurance requirements.
Experience using case management systems or database tools to track and analyze compliance activities.
Ability to interpret business records such as payroll documents, licensing information, or tax filings.
Strong attention to detail with the ability to identify inconsistencies or potential compliance issues.
Experience conducting outreach, education, or customer service in a regulatory or public-facing role.
Demonstrated ability to handle complex or sensitive situations with professionalism and sound judgment.
Interest in public service and promoting fair, lawful business practices.
A degree in business administration, public administration, or a related field may supplement relevant professional experience but is not a substitute for demonstrated skills and competencies in the areas noted above.
Equivalent combinations of education and directly related experience will be considered.

Responsibilities

Conduct research and verification by searching internal databases, websites, and other resources to collect and evaluate information about business operations and compliance status.
Evaluate compliance status by assessing business adherence to Montana’s workers’ compensation laws and determining appropriate actions when noncompliance is identified.
Communicate with stakeholders by preparing clear, professional correspondence to businesses and individuals regarding compliance findings, required actions, and resolution steps.
Document and maintain records by entering accurate, timely data into electronic systems and maintaining organized records of investigations and case activities.
Recommend next steps by identifying whether formal enforcement, education, or no further action is required based on the results of each review.
Support program effectiveness by contributing to process improvements, sharing ideas for enhancing compliance outcomes, and collaborating with team members on projects and initiatives.

Benefits

Work/life balance with hybrid schedules or partial telework may be available within the state of Montana.
38 paid days off a year including vacation, sick leave and holidays.
Military leave: You’ll get up to 15 days of military leave with full pay.
Longevity raises with continuous service, as well as any negotiated market increases and state statutory raises.
Health, dental, vision, life insurance coverage, flexible spending accounts, EAP.
Free telehealth and access to free employee medical clinics through our medical plan.
Choice between two retirement plans with an employer contribution between 8.73% - 9.07% of your annual salary.
A third optional 457(b) deferred compensation plan is also available.
Public Service Loan Forgiveness- Employment with the State of Montana may qualify you to receive loan forgiveness.
Career progression, training opportunities and room for professional growth.
State employee discounts at various businesses across the state.
This position may be eligible for a statutory $1.00 an hour base pay increase effective on July 1, 2026.
This position may be covered by a Voluntary Employee Beneficiary Association (VEBA)