Compliance Systems Specialist

Hims & Hers • Mesa, AZ

10d • Onsite

About The Position

Hims & Hers is seeking a detail-oriented compounding pharmacy technician to own the setup and day-to-day operation of its compounding compliance software. The specialist will configure the system to document and track requirements under USP <795>, <797>, and <800>, train the compounding team, and report compliance to pharmacy leadership. The role is responsible for ensuring the compliance program is fully configured and staff are trained before the facility begins compounding, and that subsequent reports are accurate and timely.

This is an on-site, full-time role requiring 40 hours per week, with availability after hours for urgent system questions only. The position reports to the Director, 503A Non-Sterile Compounding Operations and works with Pharmacists in Charge, Lead Compounding Pharmacists, and compounding staff. The employee will work with hazardous drugs and wear required PPE, including respiratory protection, and must be medically cleared to wear respiratory protection.

Requirements

• At least 3 years of compounding experience, sterile, non-sterile, or both.
• Strong working knowledge of USP <795>, <797>, and <800> documentation and competency requirements.
• Current registration as a Certified/Registered Pharmacy Technician in the state where the candidate resides.
• Experience teaching or training others, ideally on software or technical procedures.
• Strong analytical and troubleshooting skills, including reviewing records to identify documentation gaps.
• Clear written and verbal communication skills and the ability to work independently.
• Experience with compounding, quality, or compliance software.
• Work with hazardous drugs and wear required PPE for the duration of that work.
• Medical clearance to wear respiratory protection, including N95, full-face respirator, SCBA, or PAPR.
• Acknowledge the potential risks of handling hazardous drugs, including teratogenicity, carcinogenicity, and reproductive effects.
• Meet the physical requirements: standing up to 100% of the time, walking up to 50%, squatting and bending up to 20%, and lifting up to 80% of the time, up to 50 lbs, for shifts of up to 12 hours.

Nice To Haves

• Certified Compounded Sterile Preparation Technician (CSPT) or Certified Non-Sterile Compounding Technician.
• Prior experience implementing or administering compliance, QA, or documentation software.
• Flexibility to work weekends or off hours.

Responsibilities

• Configure the compliance software before the facility starts compounding, including tasks, documentation, and competency assessments aligned to USP <795>, <797>, and <800>.
• Confirm that the system can generate reports demonstrating compliance with each USP chapter.
• Train compounding staff on the software and ensure everyone is trained before their first compounding shift.
• Run daily compliance reports and share results with the Compounding Manager, Pharmacist, and Lead Compounding Pharmacists.
• Run monthly reports and deliver a detailed summary of gaps, trends, and recommended fixes.
• Troubleshoot system issues, answer staff questions, and escalate issues to the software vendor when needed.

Benefits

• Competitive pay
• Potential equity compensation
• ESPP Plan
• Flexible PTO
• Holiday observances
• Quarterly Mental Health Days
• A dynamic, open and honest culture of collaborative coworkers where diverse perspectives are welcome and valued

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed