Compliance Specialist
Sungage Financial•Boston, MA
•Hybrid
About The Position
Sungage Financial is revolutionizing the home sustainability & efficiency industry by offering the most consumer-friendly approach to making solar, storage and sustainable home improvement projects affordable. Our team of professionals quickly adapts to the ever-changing demands of our exciting, dynamic industry but always with a customer-centric approach. This is an exciting opportunity to join our Compliance Team! This role follows a hybrid work schedule working two days per week from our Boston office and will report to the Manager of Compliance.
Requirements
- Bachelor's degree or similar (e.g. accredited compliance certification combined with lending compliance experience)
- Experience in testing, quality assurance, and/or audit
- Knowledgeable regarding customer complaint tracking and reporting
- Operates with a strong sense of autonomy with the ability to work through vague problems with minimal supervision
- Extensive analytical and problem solving skills and experience with strong writing and research skills
- Strong organizational skills and attention to detail
- Minimum of 3 years experience in the area of regulatory compliance and financial services
Responsibilities
- Work directly with our Head of Compliance and assist with overall maintenance and enhancement of Compliance Management Program
- Streamline business and department policies, procedures, and processes
- Collaborate with the risk and legal team, and bank partner, to monitor and track customer complaints
- Review and approve revisions to existing policies and procedures related to a variety of compliance regulations
- Monitor contractual reporting obligations and obligations with bank and flow partners
- Provide support for regulatory, bank partner and other external audits, reviews, and examinations
- Build strong relationships and lines of communication with various business units and external partners
- Assist with onboarding questionnaires and other compliance processes to minimize third party risk
- Review and analyze discovery requests and responses
- Support Sungage Financial with compliance training, policies and procedures, and advisory support
- Assist with vendor management program
- Assist with other ad-hoc compliance-related projects as requested
Benefits
- stock options
- 401k with matching
- substantial paid time off
- health coverage
- health savings accounts
- commuter benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
