Compliance Specialist

Avanath • Orlando, FL

2d • Onsite

About The Position

Avanath is a top property management company providing affordable housing, committed to cultivating the American Dream and making a difference in residents' lives through excellent customer service and workforce support. The primary responsibility of the Compliance Specialist will be to manage the re-qualifying of existing residents for continued occupancy and assist in the qualification of prospective residents. The duties will vary day to day, and may include conducting interviews, processing paperwork, and interacting with various vendors and agencies. The incumbent in this role must possess a high degree of professionalism and positive engagement for residents and the workforce. This role requires a strong sense for creating a sense of community and the drive to go the extra mile to create a positive experience for all residents and staff, building relationships with vendor partners, regulatory, and social services partnerships. The specialist must consistently demonstrate an open and professional attitude when assessing and resolving resident and staff concerns, seeking resources throughout the organization. A positive and professional approach, including active listening, is integral to the success of Avanath, ensuring each resident and staff member feels seen, heard, and valued as challenges are resolved.

Requirements

• Familiarity with local housing agencies and rental subsidy programs.
• Ability to read and interpret complex documents such as regulatory agreements and compliance regulations, tenant files, etc.
• 2 years of Affordable Multi-Housing experience.
• Certified Occupancy Specialist or similar certifications are required.
• 2 years’ experience in affordable housing.
• 2 years’ experience in property management.
• Demonstrates a sense of urgency and the ability to meet deadlines.
• Extensive computer knowledge, Windows (Word, Excel, PowerPoint, Access), internet, and e-mail.
• Working knowledge of Yardi Voyager Property Management software.
• Excellent written and verbal communication skills.
• Attention to detail and ability to multitask.
• Travel within the region and to the business offices and events via airline, train, and automobile.

Responsibilities

• Perform file audits and identify errors and/or missing documentation.
• Conduct site visits to review resident files and implement standardization of pending and recertification files.
• Keep a log of files audited and files to be audited.
• Follow up with community managers on file audits, ensuring corrections have been completed.
• Prepare for and attend affordable and LIHTC audits performed by state and regulatory agencies.
• Review applications and determine eligibility for the affordable housing program for the specific communities within our portfolio.
• Field incoming inquiries from site staff with questions directly related to income and asset eligibility, rents, and property-specific compliance requirements.
• Assists with the implementation of new rent and income limits and with utility allowance calculations.
• Assists with HUD annual rent increases, contract renewals, and utility allowance changes.
• Assists with tracking monthly HAP requests and the payment process, including correction requests.
• Other duties as required.
• Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to the appropriate individual(s).
• Complies with Avanath’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety-related laws and requirements, and reporting accidents and incidents promptly and accurately.
• Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).
• Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to the apartment industry.

Benefits

• Culture Built on Purpose and Core Values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
• Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more!
• Growth that is based on achievement and an emphasis on promoting from within our ranks versus just external candidates.
• Development – a commitment to creating opportunities to learn and expand your knowledge in the industry, from online training platforms to training classes to one-on-one coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees