Compliance Specialist

Expeditors•Hawthorne, CA
•$24 - $36•Onsite

About The Position

The Compliance Specialist is a subject matter expert who helps ensure the company complies with its policies and applicable laws and regulations. The role supports customs brokerage and trade compliance operations, conducts monitoring and reviews, manages post-entry activities, provides training, and assists with business development and transitions. The position is based at the Hawthorne, California work location and is scheduled Monday through Friday, 0800–1700, with overtime as needed.

Requirements

  • High school diploma or equivalent.
  • Pass a background check.
  • Authorized to work in the United States.
  • Effective English communication skills, both verbal and written.
  • Ability to work overtime as needed to support business requirements.
  • Ability to reliably report to the Hawthorne, California work location.
  • Basic mathematical skills and numerical accuracy.
  • Ability to work effectively in a professional office environment.

Nice To Haves

  • Associate or bachelor’s degree, or an equivalent combination of education and relevant experience.
  • Experience using Microsoft Office applications, including Word, Excel, and PowerPoint.
  • Strong organizational and time-management skills, including the ability to manage multiple priorities and meet deadlines.
  • Initiative, sound judgment, and proactive problem-solving skills.
  • Strong attention to detail and ability to analyze information and identify solutions.
  • Strong interpersonal, written, and verbal communication skills, with the ability to interact professionally with internal and external stakeholders.
  • Ability to work independently and collaboratively in a team environment.
  • Reliability, accountability, professionalism, and a strong work ethic.
  • Commitment to excellent customer service and building positive working relationships.
  • Passion for compliance and doing the right thing.
  • Demonstrated understanding of applicable Customs Compliance laws and regulations.
  • Ability to relate to clients, government officials, and employees at all levels.
  • Comfort with numbers and basic mathematical skills.
  • Dangerous Goods certification(s), or willingness to obtain them.
  • U.S. Customs Broker license or similar non-U.S. country license where available; preferred, or actively pursuing and willing to obtain.
  • IATA/FIATA Cargo Certification; preferred, or actively pursuing and willing to obtain.
  • Proven research, problem-solving, and follow-up skills.

Responsibilities

  • Assist in enforcing Expeditors’ Brokerage Operational Process Standards, policies, and procedures.
  • Ensure compliance with 19 CFR requirements for import shipments and with denied-party screening, sanctions, and embargo requirements.
  • Help prevent late files and payments by using statement management reports properly.
  • Cross-train with the Trade Compliance team to learn export compliance.
  • Monitor Triennial Status Reports and fees, and pay the annual permit fee as directed by CHQ.
  • Assist the Service Team Lead and Supervisor in managing the Customs Bonds business.
  • Assist with ACH applications, including reviewing them and providing feedback on proper completion.
  • Conduct daily IDMA import reviews and EDMA export reviews in accordance with company guidelines.
  • Use IDMA and EDMA results to derive training topics and help develop and facilitate classes for all departments.
  • Review dangerous-goods shipments daily and document corrective actions taken by operations.
  • Conduct daily ADD/CVD reviews and monitor daily, weekly, monthly, and other compliance reports.
  • Monitor customs rejections and conduct root-cause analysis to support corrective actions.
  • Report results to the U.S. and Canada Customs Compliance Manager for the annual Self-Audit.
  • Monitor TIBs and ensure they are handled properly.
  • Review CRT requests from operations before sending them to RTCM for RVP approval.
  • Meet regularly with Operations leadership to share metrics and discuss corrective actions to mitigate risk.
  • Keep brokerage employees informed about Customs and PGA developments by reading relevant publications, visiting Customs and PGA websites, and maintaining familiarity with Customs’ Informed Compliance Publications.
  • Maintain current required reference materials, including 19 CFR, local Customs publications, HTSUSA, Customs Info, and Explanatory Notes.
  • Establish relationships with local Customs and PGAs, obtain feedback about branch standing, and communicate about compliance issues as needed.
  • Attend monthly Compliance Conference Calls and monthly DG calls hosted by CHQ.
  • File and follow up on Improvement Opportunities related to Export Customs Compliance.
  • Ensure timely and proper filing of PSCs, protests, petitions, supplemental duty tenders, and other post-entry matters in accordance with regulatory, OPS, and corporate guidelines.
  • Report penalties and liquidated damages to the U.S. and Canada Compliance Manager.
  • Manage post-entry activities from start to finish using PEMA, and analyze trends to drive continuous improvement.
  • Prepare and conduct regular training sessions for all departments, complete mandatory annual training, and maintain IATA and IMDG Dangerous Goods certifications.
  • Assist brokerage and export operations personnel with compliance-related questions and issues.
  • Facilitate Export Customs Compliance Specialist Certification in the branch and monitor TSA compliance training completion for the district.
  • Support sales, account management, and product leaders with new business development and assist with new-business transitions as needed.

Benefits

  • Paid vacation, holiday, and sick time.
  • Medical, prescription drug, dental, and vision health plans.
  • Life and long-term disability insurance.
  • 401(k) retirement savings plan (U.S. only).
  • Employee stock purchase plan.
  • Training and personnel development program.
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