Compliance Specialist - Travis Ranch

Action Property Management • Forney, TX

1d • Onsite

About The Position

Action Property Management is seeking a full-time Compliance Specialist to join our team at our luxury association, Travis Ranch, located in Forney, Texas. The Compliance Specialist is responsible for monitoring and maintaining the community’s aesthetic standards and governing documents by conducting regular patrols of the community using a personal vehicle to identify and document potential violations of the association's CC&Rs, Rules and Regulations. This role plays a key part in upholding the quality, safety, and overall appearance of the community. The ideal candidate is observant, detail-oriented, and comfortable engaging with residents in a courteous and professional manner.

Requirements

• Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening
• Minimum of a High School Diploma or equivalent.
• At least 6 months of customer service experience.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office application and mobile inspection/reporting tools.
• Must possess a valid state Driver's License, insurance, and reliable personal vehicle for daily patrols.
• Ability to work independently and maintain confidentiality.

Nice To Haves

• Hospitality, luxury retail or fine dining experience is preferred
• Previous experience in property management, community association management or code enforcement preferred.
• Strong attention to detail and ability to remain objective when assessing potential violations.
• May require flexibility for occasional evening or weekend inspections.

Responsibilities

• Conduct regular patrols of the community using a personal vehicle to identify and document potential violations of the association’s CC&Rs, Rules, and Regulations.
• Capture and upload clear, detailed photos and notes of each violation using the association’s compliance software.
• Issue courtesy notices, violation letters, and follow-up communications in accordance with association policy and timelines.
• Track and manage open violations through resolution, maintaining accurate and organized records.
• Communicate with residents in a professional and respectful manner when addressing compliance matters.
• Prepare compliance reports for management and board meetings as requested.
• Collaborate with the General Manager, Assistant Manager, and Administrative staff to ensure consistent enforcement and timely follow-up.
• Attend board or committee meetings as needed to provide compliance updates or clarification.
• Assist with other administrative duties or special projects as assigned.

Benefits

• Comprehensive health benefits and paid time off package for qualifying employees
• Exclusive employee discounts through ADP Marketplace
• On-going hospitality and property management training
• Opportunities for career growth and advancement
• medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members.
• generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees