About The Position

The Compliance Analyst is a key member of the Legal and Government Relations Department, reporting to the senior Program Manager. This role supports the Compliance team, which focuses on FCRA disputes and file requests. It contributes to ensuring regulatory compliance, supporting dispute resolution, and assisting with data-driven process improvements.

Requirements

  • Strong attention to detail and follow-through
  • Solid organizational and time management skills
  • Comfort working with data and technical tools
  • Clear and professional communication skills
  • Team-oriented mindset with a willingness to learn and adapt

Responsibilities

  • Review and evaluate FCRA dispute cases to ensure accuracy and compliance.
  • Assess research and case findings submitted by compliance representatives to determine whether escalation is warranted.
  • Collaborate with internal teams (e.g., AGC, SOOP, Engineering) to help resolve consumer disputes.
  • Monitor and track deadlines to ensure compliance with FCRA requirements.
  • Assist in drafting and maintaining consumer communication templates and escalation protocols.
  • Support documentation of compliance workflows and jurisdictional requirements.
  • Participate in team meetings and provide updates on case progress.
  • Analyze state data to identify patterns, trends, and recurring issues, enabling early detection and resolution.
  • Provide direct support to the Senior Compliance Analyst in managing documentation and data related to FCRA litigation
  • Assist in organizing and maintaining case files, ensuring all materials are accurate and up to date
  • Help gather and validate relevant data from internal systems to support discovery efforts led by the Senior Compliance Analyst
  • Uphold confidentiality and adhere to legal protocols and data handling standards throughout all litigation support activities
  • Use tools like Redash and Snowflake to run basic queries and generate reports
  • Support API testing and validation using tools like Postman (training provided if needed)
  • Help identify recurring issues and contribute to root cause analysis
  • Collaborate with Engineering and Product teams to support compliance-related system updates
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