Compliance Specialist

5305 Marquis IncHighland Park, TX
$67,000 - $73,000Hybrid

About The Position

Ensure that the company operates in full compliance with applicable laws, regulations, and internal policies. The role involves monitoring business activities, conducting audits, providing guidance on compliance matters, and offering training to onsite staff. The ideal candidate will have strong analytical skills, attention to detail, and the ability to interpret complex regulatory materials to maintain organizational integrity and ethical standards. This role is responsible for coordinating people, activities, and available resources to maximize the successful operation of the portfolio. It ensures that the operations of the property/processes comply with policies and procedures, Fair Housing, and other applicable laws and regulations governing our operations.

Requirements

  • Must have basic knowledge of Fair Housing Laws, OSHA Requirements, EEOC Laws, and Local, City and State Ordinances.
  • Must have a minimum of 3 years experience with multi-family HUD project base section 8, and Tax Credit properties compliance requirements.
  • Strong skills in OneSite, EIV and TRACS program are essential.
  • Must be able to read, write and communicate effectively.
  • Ability to interact professionally with residents, vendors, contractors and clients.
  • Mathematical skills are required.
  • Proficiency in using property management software(s) used by the Company, as well as Microsoft Office (Word, Excel and PowerPoint) in order to complete required reports and employment documents.
  • Knowledge and 3 plus years of experience in multi-family property management portfolio.
  • Ability to clearly and effectively communicate both verbally and in writing.
  • Have a positive attitude and keep a solution-based and customer-focused mindset at all times.
  • Proven employment history of property management, sales, marketing and customer service background sufficient to manage the day-to-day operations.
  • Maintain high legal/ethical standards in all work-related decisions.
  • Take pride in quality of work and attention to detail.
  • Professional in-person and phone presence and etiquette.
  • Ability to make informed decisions easily and decisively.
  • Capacity to work with little to no supervision using effective time management and organizational skills.
  • Complete tasks and projects within deadlines.
  • Partner with team to resolve issues and highlight opportunities.
  • Capable of building and maintaining effective and respectful working relationships with fellow employees, suppliers, and vendors.
  • Must have reliable transportation.

Nice To Haves

  • Certified Apartment Manager (CAM) preferred.
  • Accredited Resident Manager (ARM) preferred.
  • National Apartment Leasing Professional (NALP) preferred.
  • Certified Occupancy Specialist (COS) preferred.
  • Tax Credit Specialist (TCS) preferred.
  • Housing Quality Standards (HQS) preferred.
  • Fair Housing Training and LIHTC training preferred
  • Uniform Physical Condition Standards (UPCS)/REAC Inspection preferred
  • Management & Occupancy Review by the Contract Administrator (MOR) preferred
  • Electronic Income Verification (EIV) system preferred
  • Knowledge of HUD Subsidy Programs

Responsibilities

  • Conduct Compliance audits
  • File Approval
  • Special Claims submissions
  • Accurate and on-time submission of all reports.
  • Recertification process and support
  • Adhere to all federal, state and local employment law as well as Company’s HR policies and procedures.
  • Ensure compliance with all Affordable Programs regulations and/or other federal, state and local requirements applicable to property
  • Document employee performance properly and take necessary action on a timely basis. Correct employees promptly rather than allowing poor performance to continue.
  • Promote staff harmony through support, effective leadership and positive example.
  • Ensure all corporate responsibilities and on-site administrative functions pertaining to personnel are timely (i.e., performance evaluations, transfers, promotions, time sheets, bonuses, etc.).
  • Ensures all logs are maintained.
  • Communicates policy and procedure changes with team members.
  • Identifies existing and potential barriers to the successful accomplishment of property objectives and utilizing performance data, observation, and budgetary and other financial information and create solutions to those problems.
  • Creates a clear realistic vision for the property and effectively communicate expectations and a direction to the community team members.
  • Takes a hands-on approach to any necessary duties to ensure the job is completed.
  • Ensure team members strive to meet resident needs and create win/win situations.
  • May be required to assist in special projects or activities designated by company. This may include due diligence, property acquisition/disposition, assisting on other assets, serving on or participating in company sponsored or sanctioned committees, organizations, functions, etc.
  • Follow the Company’s confidentiality policy and ensure that the operations, activities and business affairs of the Company and clients are kept confidential. You are expected to respect and maintain the confidentiality of medical information of other employees.
  • Function as a member of the Property Emergency Team to assist with hazardous weather problems, fires, floods, freezes, etc.
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