Compliance Services Associate

Sovos Compliance•Minnetonka, MN

12d

About The Position

Sovos is seeking a Compliance Services Associate to help clients navigate tax compliance and use the company’s software effectively. The role coordinates data workflows, supports accurate and timely regulatory submissions, and builds a foundation in tax technology. The associate performs client work within Sovos applications, handles data imports and reconciliation, documents client-specific needs, trains clients, submits remittances to government agencies, and identifies workflow improvements, including through appropriate use of AI tools.

Requirements

Comfort with computer software and strong Microsoft Excel skills.
Strong customer service skills, especially listening to and documenting client needs.
Effective verbal and written communication with technical and non-technical audiences.
Attention to detail and ability to work independently while managing multiple priorities.
Willingness to use AI-assisted workflows and tools to improve efficiency and accuracy.
Ability to clear a background check and drug test upon hire, as required by client contractual obligations.

Responsibilities

Perform tasks in Sovos applications on behalf of clients, including mapping and importing data, creating print files, and generating transmittal files.
Meet client deadlines and ensure regulatory requirements are completed accurately and on time.
Import and reconcile data according to client needs, ensuring accuracy and completeness.
Document client-specific requirements to support continuity and service quality.
Train clients as needed to use Sovos software effectively.
Submit remittances to federal and state agencies accurately and on time.
Identify process improvements and suggest workflow efficiencies that strengthen internal processes and reduce risk, using AI tools where appropriate.