Compliance Services Associate

Sovos Compliance•Hopkins, MN

11d•Hybrid

About The Position

Sovos is seeking a Compliance Services Associate to help clients navigate tax compliance. The role coordinates data workflows, supports timely regulatory submissions, and helps clients use Sovos software effectively. The associate performs client tasks in the application, including mapping and importing data, creating print files, and generating transmittal files. The role also involves reconciling data, documenting client-specific requirements, training clients, submitting remittances to federal and state agencies, and identifying workflow improvements, including through appropriate use of AI tools. The position is listed as full-time in the United States. The expected base salary is $45,000 annually, with compensation potentially varying based on qualifications, skills, competencies, experience, and location. Candidates who receive an offer will be asked to clear a background check and drug test due to client contractual obligations.

Requirements

Comfort using computer software.
Strong Microsoft Excel skills.
Strong customer service skills, particularly listening and documenting client needs.
Effective verbal and written communication with technical and non-technical audiences.
Attention to detail.
Ability to work independently while managing multiple priorities.
Openness to using AI-assisted workflows and tools to improve efficiency and accuracy.
Ability to clear a background check and drug test upon hire, due to client contractual obligations.

Responsibilities

Perform client tasks in the application, including mapping and importing data, creating print files, and generating transmittal files.
Meet client deadlines to ensure regulatory requirements are fulfilled accurately and on time.
Import and reconcile data according to client needs, ensuring accuracy and completeness.
Document client-specific requirements to support service continuity and quality.
Train clients as needed to help them use the software solution effectively.
Submit remittances to federal and state agencies accurately and on time.
Identify process improvements and suggest workflow efficiencies to strengthen internal processes and reduce risk, using AI tools where appropriate.