Compliance Risk Management Lead - Vice President

JPMorgan Chase & Co.•Columbus, OH

About The Position

As a Home Lending Servicing Compliance Risk Management Lead within the Compliance, Conduct and Operational Risk (CCOR) organization, you will be responsible for serving as Compliance support for operational areas within the Servicing function. Your role will involve close collaboration with Line of Business (LOB) and global/regional Compliance teams, including Internal Audit, Operational Risk, and other Control functions. Your success in this role will be determined by your comprehensive understanding and experience in Compliance, as well as your knowledge in general home loan servicing processes.

Requirements

5+ years' experience with regulatory compliance with consumer financial protection laws or experience with customer-facing mortgage servicing functions such as loss mitigation, customer service, or complaints
Demonstrate the ability to partner with stakeholders on projects
Possess strong written and oral executive-level communications skills
Detail-oriented; possess a high-level of attention to detail and quality for their work product
Excellent analytical skills
Experience using the MS Suite of products

Nice To Haves

Bachelor's degree
CRCM certification is a plus

Responsibilities

Work with direct reports to perform analysis to identify major issues and actionable opportunities, design potential solutions, and evaluate the compliance risk and impact
Develop management, stakeholder, and regulator presentations in order to communicate issues, recommendations, and status of initiatives
Identify potential concerns and control issues, determine the root cause of issues and ensure stakeholders develop and implement appropriate corrective actions
Challenge the status quo by providing critical and analytical thinking and strong decision making capabilities to identify problems, propose creative solutions, and escalate as necessary