Compliance Quality Assurance Analyst

U.S. Bank • Minneapolis, MN

4d • Onsite

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description The Compliance Quality Assurance (CQA) Analyst is responsible for executing compliance testing activities within the Independent Risk Review & Assessment (IRRA) second line organization. The Analyst evaluates the design and effectiveness of controls, assesses adherence to regulatory requirements, and identifies process or control weaknesses. This role partners with business lines and Risk/Compliance/Audit partners to support an effective risk management framework and communicates testing results

Requirements

• Bachelor's degree, or equivalent work experience
• Typically more than three years of applicable experience

Nice To Haves

• Basic understanding of federal and state consumer protection laws and regulations, including and not limited to: TILA, ECOA, FCRA, Fair Housing Act, Reg E, SCRA, CRA, Reg CC, Flood Disaster Protection Act
• Foundational knowledge of U.S. Bank business line operations, products/services, systems, and associated risks/controls
• Basic understanding of Risk/Compliance/Audit competencies
• Strong analytical skills and the ability to interpret regulatory requirements, process flows, and control documentation
• Effective verbal and written communication skills, including the ability to explain complex issues clearly
• Basic knowledge of project management and process facilitation
• Proficiency with Microsoft Office applications (Excel, Word, PowerPoint, CoPoilot); advanced Excel skills preferred (pivot tables, VLOOKUP, etc.)
• Professional certification such as CRCM preferred

Responsibilities

• Execute test planning activities per CQA methodology, including helping to define review scope, objectives, and required test steps with guidance from CQA Lead Analyst and/or Manager.
• Develop test documents and compile accurate, complete, and well-organized workpapers that align with CQA methodology and documentation standards.
• Perform compliance testing to assess control design and operational effectiveness and confirm adherence to applicable federal, state, and local regulations.
• Identify control deficiencies, process gaps, and regulatory risks through testing activities.
• Communicate testing results verbally and in writing to the CQA Lead Analyst and/or Manager.
• Escalate significant risks, emerging issues, or testing concerns per established protocols.
• Collaborate with business line partners, Compliance, and Risk partners to validate issues and recommend appropriate corrective actions (when applicable).
• Maintain awareness of regulatory expectations, emerging trends, and industry best practices related to assigned lines of business.
• Ensure all assigned work is completed accurately within established timelines and in accordance with CQA policies and procedures.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level