Compliance Patrol Officer

Somersett Owners Association•Reno, NV

1d•Onsite

About The Position

The Somersett Compliance Patrol Officer is tasked with overseeing the proper usage of Somersett amenities through regular patrols of the Club at Town Center, while also ensuring compliance with the regulations set forth by the Somersett Owners Association. This role requires the ability to respectfully enforce all rules, regulations, and procedures established by the SOA to uphold the well-being of residents. Experience in effectively managing interpersonal interactions with residents, including youth, is needed for this role. The Somersett Owners Association is a 2,391-acre master-planned golf community located in Northwest Reno, surrounded by the Sierra Nevada range and Peavine Peak. The Club at Town Center is a 24,000-square-foot facility and the showpiece of the Somersett resident amenity program, which also includes the Canyon Nine par-3 golf course and 27 miles of hiking and biking trails. The resort-style facility offers residents endless activities to enjoy, led by a team of dedicated professionals in hospitality, entertainment, and recreation. We promote an environment that is fun, energetic, and creates a positive work culture. We're seeking a confident Compliance Patrol Officer who wants to be part of a high-performance organization. Our great work environment rewards you for superior communication skills. If you're ready to be on a team of top professionals, dedicated members, and endless learning opportunities, Somersett Owners Association is the place for you!

Requirements

Must meet NRS 648.060 requirements including: Must be 21 years of age, Citizen of United States, No felony convictions, No illegal use of dangerous weapon, Possess Private Patrol Officer Exam certificate administered by State of Nevada
Proven experience with security or safety supervision
Proficient in MS Office
Outstanding written and verbal communication
Able to handle stress and remain calm
Excellent problem-solving skills
Must be able to enable location tracking service for manager’s records during working hours
At least three (3) years of related experience or education
High School diploma or equivalent
Must possess a valid Driver’s License and satisfactory driving record
Must have reliable vehicle to be used consistently around the community
Must be able to obtain American Red Cross Standard First Aid and CPR Certification upon hire

Responsibilities

Maintain accurate records of violations, correspondence, and compliance efforts, ensuring adherence to established protocols.
Conduct regular property maintenance inspections to uphold or attain minimum property standards, addressing any issues promptly.
Prepare and distribute letters to property owners as needed, ensuring timely and effective communication regarding compliance matters.
Maintain accurate homeowner and association records in VMS (or similar software) and shared files, ensuring data integrity and accessibility.
Enforce property and parking regulations within designated boundaries, ensuring consistency, fairness, and adherence to established guidelines.
Regularly monitor parking areas to prevent violations and maintain order.
Coordinate and manage the towing of vehicles that violate parking regulations, ensuring that all actions are taken in accordance with established protocols and legal requirements.
Conduct regular patrols and monitor activities on the premises to discourage criminal activities and ensure a safe environment.
Provide detailed reports on daily activities and any incidents that occur, ensuring management is informed and can take appropriate actions.
Evict trespassers and violators in accordance with established protocols, ensuring safety and compliance.
Work with homeowners to address violations, resolve disputes, and promote a culture of cooperation and compliance within the community.
Investigate reported violations to determine their validity and take appropriate actions to address them effectively and efficiently.
Perform any other duties as assigned, contributing to the overall effectiveness and success of the HOA compliance program.