Compliance Operations Specialist
About The Position
Finix is hiring a Compliance Operations Specialist to execute and scale our compliance programs across US and Canadian operations. This role will report to our Head of Compliance & Regulatory Counsel and will manage regulatory reporting, coordinating audit responses, and driving process improvements. As a Compliance Operations Specialist, you will be filing STRs and UARs, managing bank and compliance audits, supporting sponsor bank relationships, and coordinating cross-functional compliance workflows. This role will support both the U.S. and Canada footprint, but will be based in San Francisco.
Requirements
- 3+ years in operations, project management, or analyst roles within fintech, payments, financial services, or similar regulated environments
- Proven project management skills with a track record of managing multiple initiatives, coordinating across teams, and delivering results on deadline
- Strong cross-functional coordination abilities and experience working effectively with operations, engineering, product, risk, and business teams
- Superior analytical and writing skills, with the ability to analyze complex data, spot trends, and communicate findings clearly to any audience
- Hands-on audit and exam preparation experience, preparing for and responding to regulatory examinations or similar review processes
- A process improvement mindset with a track record of identifying operational bottlenecks and implementing solutions that drive efficiency
- Meticulous attention to detail and strong organizational skills, including the ability to manage complex calendars, track deliverables, and meet deadlines consistently
- Adaptability and resourcefulness in fast-paced environments, where you build processes while executing operations
Nice To Haves
- Exposure to AML/fraud compliance operations (monitoring workflows, alert management, reporting processes)
- Familiarity with BSA/AML reporting (SARs, UARs, STRs) and regulatory submission processes
- Understanding of US and/or Canadian privacy regulations (CCPA, PIPEDA, Quebec Law 25)
- Experience working with sponsor banks, payment networks (Visa, Mastercard, Interac), or financial regulators (FinCEN, FINTRAC)
- Certifications like ACAMS (Certified Anti-Money Laundering Specialist) or CFE (Certified Fraud Examiner)
- Prior experience supporting a BSA Officer, CAMLO, or compliance leadership
Responsibilities
- Manage compliance reporting operations for sponsor banks and regulators, ensuring quality, accuracy, and on-time submission of STRs and UARs
- Coordinate audit and regulatory exam responses by gathering documentation, drafting written responses, and driving remediation projects through completion
- Draft investigative reports, regulatory submissions, and compliance documentation that translate complex findings into clear, actionable narratives
- Partner with operations, risk, product, and revenue teams to streamline compliance workflows and eliminate bottlenecks
- Own sponsor bank reporting schedules, including quarterly reports and on-site visit coordination
- Maintain compliance tracking systems, including calendars and documentation repositories
- Monitoring and testing of Finixâs policies and internal controls
- Conduct individual business verifications to ensure compliance with network rules, including KYC/KYB post-underwriting and transaction monitoring activities
Benefits
- Equity
- Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
