Compliance Officer

State of Oklahoma • Oklahoma City, OK

2d • Onsite

About The Position

The Service Oklahoma (SOK) mission is to ease the stress in navigating government services by providing a best-in-class customer experience. We are Oklahomans helping Oklahomans by providing driver license and motor vehicle services on behalf of the state.

This position has an annual rate of $47,379.07.

The Service Oklahoma offers a generous benefits package, including a benefits allowance to off-set the costs of medical, dental, vision, life and disability insurance plans. The Service Oklahoma will match up to 7% towards an employee’s Defined Contribution retirement plan. Our employees receive 11 paid holidays, 15 days of paid annual leave, which increases with every 5 years of service, and 15 days of paid sick leave. Additionally, employees will receive longevity payments based on their years of service with the State of Oklahoma.

POSITION SUMMARY
A Compliance Officer is assigned responsibilities related to issuing, reinstating, or suspending Oklahoma driver licenses and state identification cards.

Requirements

• Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
• Ability to make sound decisions under pressure and resolve conflicts effectively.
• Ability to thrive in a fast or slow-paced, dynamic environment and adapt quickly to changing priorities and circumstances.
• Lead – Ability to oversee the work of and provide guidance to employees in the lower level; and to perform highly complex and independent work for all classes of motor vehicles and licensing.
• Lead – Knowledge and understanding of time and leave management.
• Officer: A Bachelor’s Degree in any field OR four (4) years of experience in driver education or safety, driver's license examining; or a similar field OR equivalent combination of education and experience.
• Lead: A Bachelor’s Degree in any field, plus at least one (1) year in driver education or safety, driver's license examining; or a similar field OR five (5) years of experience in driver education or safety, driver's license examining; or a similar field OR equivalent combination of education and experience.
• Possession and maintenance of a valid Oklahoma Driver License is required.

Responsibilities

• Conducts driver license examinations (visual, written, and road examinations), and inspections to determine eligibility and qualification for driver’s licenses or state identification cards in compliance with state and federal regulations and in accordance with the guidelines established to protect the citizens of the United States and the State of Oklahoma.
• Provides assistance to customers in the explanation of outstanding fines, fees, and documentation required to reinstating suspended or revoked driving privileges or applying for modified driving privileges.
• Reinstates suspended or revoked driving privileges in accordance with Oklahoma law.
• Upon request, assists the Legal Division in gathering information regarding driving records.
• Provides input on potential changes to driver license laws, financial responsibility laws and other statutes affecting driving privileges.
• Lead – Provided training to lower-level staff at their assigned location or other near-by locations.
• Lead – Reviews timesheets each week for assigned team; identifies timesheet issues, notifies employees to make corrections; approves timesheets when they are accurately submitted within the weekly deadline provided.
• Other duties as assigned.

Benefits

• Benefits allowance to off-set the costs of medical, dental, vision, life and disability insurance plans.
• The Service Oklahoma will match up to 7% towards an employee’s Defined Contribution retirement plan.
• 11 paid holidays
• 15 days of paid annual leave, which increases with every 5 years of service
• 15 days of paid sick leave
• Longevity payments based on their years of service with the State of Oklahoma.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level