2nd Shift Compliance Manager

City Wide Facility Solutions • Redmond, WA

9d • $60,000 - $63,000 • Onsite

About The Position

City Wide Facility Solutions is seeking a detail-oriented 2nd Shift Compliance Manager to join their team. This role is crucial for providing exceptional service and ensuring client satisfaction across various facilities. The Compliance Manager will build strong relationships with Independent Contractors, manage client inspections, respond to customer inquiries, and improve service quality. The position involves assessing scopes of work, upholding operational policies, and maintaining compliance with client standards. Excellent problem-solving and communication skills are essential for addressing client needs.

Requirements

• Three years of management experience.
• Skills in coaching, motivating, and leading teams across multiple locations.
• Top-notch planning and organizational skills.
• Attention to detail.
• Effective communication and interpersonal skills.
• Ability to build rapport with clients and teams.
• A passion for innovation and continuous improvement.
• High school diploma required.

Nice To Haves

• Experience in the commercial janitorial services industry is a plus.

Responsibilities

• Build strong relationships with Independent Contractors (IC).
• Execute essential functions that drive the business forward.
• Work closely with the Facility Solutions Manager.
• Manage client inspections.
• Respond to customer inquiries.
• Improve service quality.
• Assess scopes of work to ensure outstanding service.
• Uphold operational policies.
• Maintain compliance with client standards.
• Address client needs.

Benefits

• Commission and bonus
• 401k
• Mileage Reimbursement
• Dental, medical, and vision benefits
• Life insurance policy
• 8 Paid Holidays + PTO
• Company Cell Phone
• Company iPad and iPhone

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED