Compliance Manager

Triage Staffing•Omaha, NE

10h•Hybrid

About The Position

Responsible for leading a team of Compliance Specialists to ensure healthcare professionals (HCPs) are cleared quickly, accurately, and in alignment with client and regulatory requirements. This role balances team leadership with active involvement in day-to-day operations, with a primary focus on driving clearance rate, resolving escalations, and ensuring HCPs remain compliant throughout their assignments.

Requirements

Strong operational leadership skills in a fast-paced, high-volume environment, with the ability to manage competing priorities and drive results
Exceptional prioritization, time management, and sense of urgency to meet deadlines and support time-sensitive starts
Advanced problem-solving and decision-making skills, with the ability to resolve complex compliance issues and escalations quickly and effectively
Proven ability to lead, coach, and develop a team, including real-time guidance, performance management, and accountability
Strong interpersonal and communication skills, with the ability to collaborate cross-functionally and handle sensitive or escalated situations with professionalism and tact
Detail-oriented with the ability to ensure accuracy while maintaining speed and efficiency
Ability to build strong relationships and effectively partner across departments to resolve issues and support business needs
Proficiency in Microsoft Office (Word, Excel, Outlook)
Associate’s degree or equivalent professional experience required
Healthcare staffing compliance experience required

Nice To Haves

bachelor’s degree preferred

Responsibilities

Directly manage a team of 10–15 Compliance Specialists, providing real-time coaching, prioritization guidance, and ongoing development
Lead daily team operations to ensure maximum clearance rate and speed to start; actively monitor upcoming starts, priorities, and capacity
Provide hands-on support for complex or high priority files and remove barriers preventing HCPs from starting or remaining compliant
Serve as the primary escalation point for client issues, start risks, and complex compliance situations; resolve escalations quickly and partner cross-functionally to drive on-time starts
Drive individual and team performance against key KPIs: Clearance rate, Productivity and turnaround time, Quality/compliance accuracy, Ongoing compliance for active HCPs
Identify performance gaps, set clear expectations around urgency and ownership, and take timely corrective action through coaching and feedback
Conduct regular check-ins, performance reviews, and development conversations to build team capability
Actively prioritize and reallocate team workload based on start dates, urgency, and client needs
Partner with Sales, Recruiting, and other departments to prioritize travelers, resolve issues, and communicate risks to starts or compliance barriers
Develop and maintain team understanding of client-specific requirements, systems, and expectations to support compliance and performance outcomes
Identify and implement process improvements that reduce clearance time and enhance team efficiency across systems, workflows, and policies
Ensure all HCPs meet requirements prior to start and maintain accurate, audit-ready compliance files, balancing compliance risk with operational urgency and escalating broader concerns as needed
Manage team attendance, scheduling, and coverage to ensure consistent support of business needs
Oversee relationships with external compliance vendors to ensure timely issue resolution, hold partners accountable, and alignment with business needs
Foster a positive team culture through recognition, engagement, and support of team initiatives
Partner with the Director of Compliance to ensure alignment and visibility into team performance, risks, and emerging trends