Compliance Manager (Questbank)

Questrade Financial Group•Toronto, ON

10d•Hybrid

About The Position

Questrade Financial Group (QFG), through its various companies, provides a range of financial services including securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, and more. QFG leverages cutting-edge technology and AI-driven innovation to enhance financial success and security for Canadians, aiming to redefine financial services by combining human-centric collaboration with AI. The company fosters a diverse, inclusive, and hybrid workplace. This specific role, Manager, Compliance, is an existing vacancy responsible for the ongoing oversight and enhancements to Questbank’s Regulatory Compliance Management (RCM) program. The incumbent will ensure continued compliance with OSFI RCM Guideline E-13 and other applicable regulatory requirements, performing second line of defense activities such as risk identification, monitoring and testing, and providing regulatory compliance advisory support to Questbank’s Strategic Business Units. The role requires expertise in interpreting legislative and regulatory requirements supervised by OSFI, FCAC, and other regulatory bodies relevant to Questbank's products and services.

Requirements

Minimum of 6+ years of experience in the financial services industry, specifically in Regulatory Compliance, in a progressive management role.
Advanced knowledge of the financial services regulatory environment, including applicable Federal and Provincial laws and regulations.
High proficiency in Google Suite and compliance softwares.
Ability to interpret complex regulations and requirements and translate into internal policies.
Ability to analyze critical details of business issues and workflow as a basis for suggesting areas for improvement.
Ability to gather, analyze, document and present large volumes of information in a succinct and organized manner.
Ability to collaborate with all internal and external stakeholders (Management, auditors, regulators).
Ability to acclimate to an agile environment, often managing multiple deliverables simultaneously.
Experience as a people leader.

Responsibilities

Performs second line of defense function pursuant to OSFI RCM Guideline E-13.
Maintains compliance policies and procedures.
Develops and enhances regulatory compliance training to ensure operation effectiveness and adherence to applicable laws.
Manages reportable compliance issues, remediation plans, compliance test findings.
Contributes to internal and external reporting, including documents for regulators and auditors during examinations and on an ad-hoc basis.
Conducts research and data aggregation support on regulatory initiatives.
Liaise with internal stakeholders as a Compliance SME, communicating process changes and recommendations to business units as a result of oversight activities.
Provides dedicated advisory support to new initiatives and changes to products and services.
Maintain annual test plan of regulatory requirements and key control testing of Questbank Strategic Business Units.
Mentoring and coaching direct reports and other supporting members of the Compliance team.
Manages regulatory data and control documentation within the EGRC tool.