Compliance Manager (P&C Insurance)

Jencap•Atlanta, GA

2d•Hybrid

About The Position

Jencap is one of the largest wholesale insurance intermediaries in the United States, specializing in wholesale brokerage, binding authority, and program management. The company fosters a collaborative and driven team environment with a passion for growth and development. The Compliance Manager is responsible for developing, implementing, and maintaining compliance programs for the organization's wholesale brokerage operations, with a focus on Excess & Surplus (E&S) lines business. This role requires expertise in insurance regulatory requirements, licensing, surplus lines regulations, market conduct standards, and operational compliance. The Compliance Manager will partner with various departments, including brokerage leadership, producers, carrier partners, underwriting, licensing, accounting, and operations, to ensure adherence to state insurance regulations, company policies, and industry best practices. This position is crucial for mitigating regulatory risk and supporting business growth across multiple jurisdictions. The role operates on a hybrid schedule from the Atlanta, GA office.

Requirements

Bachelor's degree in Business, Risk Management, Insurance, Finance, Legal Studies, or related field.
5+ years of insurance compliance, regulatory, legal, licensing, underwriting operations, or brokerage experience.
Direct experience with wholesale insurance brokerage and E&S insurance markets.
Strong knowledge of state insurance regulations and surplus lines compliance requirements.
Understanding of producer licensing, market conduct, and regulatory reporting requirements.
Excellent analytical, organizational, and communication skills.
Ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

Experience working with multi-state insurance operations.
Familiarity with regulatory filing systems and surplus lines tax reporting processes.
Deep understanding of E&S insurance marketplace operations.
Strong knowledge of wholesale brokerage workflows and carrier relationships.
Ability to interpret complex regulatory requirements and translate them into practical business solutions.
Proven ability to influence stakeholders and drive compliance initiatives across departments.
Exceptional attention to detail and problem-solving capabilities.
Strong verbal and written communication skills.
Proficiency with agency management systems, licensing platforms, and Microsoft Office applications with an advanced knowledge of excel.

Responsibilities

Monitor and interpret state insurance regulations affecting wholesale brokerage and E&S business operations.
Ensure compliance with surplus lines laws, filing requirements, tax regulations, diligent search requirements, and state-specific placement rules.
Develop, maintain, and update corporate compliance policies, procedures, and controls.
Provide regulatory guidance to producers, brokers, underwriters, and operational staff.
Serve as the primary point of contact for regulatory inquiries, audits, examinations, and market conduct reviews.
Oversee agency, broker, and producer licensing activities across all operating jurisdictions.
Monitor license renewals, appointments, continuing education requirements, and regulatory registrations.
Ensure compliance with producer onboarding and termination processes.
Partner with HR and leadership to maintain regulatory compliance related to employee licensing requirements.
Maintain expertise in E&S placement requirements and surplus lines regulations nationwide.
Monitor adherence to diligent search documentation requirements and surplus lines disclosures.
Review operational processes to ensure compliance with broker authority, binding authority agreements, and carrier requirements.
Conduct periodic compliance reviews and internal audits.
Identify compliance gaps and implement corrective action plans.
Track regulatory developments and provide risk assessments to senior leadership.
Develop compliance monitoring metrics and reporting dashboards.
Maintain documentation supporting regulatory requirements and audit readiness.
Develop and deliver compliance training programs for brokers, producers, and operational teams.
Communicate regulatory changes and emerging compliance risks throughout the organization.
Promote a culture of compliance, ethics, and accountability.
Partner with legal, operations, finance, underwriting, and carrier relations teams on compliance initiatives.
Assist with due diligence related to new markets, products, carriers, and strategic initiatives.
Participate in system implementations and process improvement efforts to strengthen compliance controls.