Compliance Manager (Housing Services Specialist V)

Fairfax County•Fairfax (Fh22), VA

3d•Onsite

About The Position

This position functions as an integral part of the Division's senior management team and is responsible for program compliance, quality assurance and training for the activities associated with the Rental Assistance Division's Project Based Voucher (PBV), the Rental Assistance Demonstration (RAD) and State Rental Assistance programs. In accordance with HUD administrative guidance the compliance manager utilizes FCRHA business systems to improve overall performance and efficiency of the reporting to HUD and other entities regarding the programs. The compliance manager oversees staff within the department's operations tasked with developing and implementing quality assurance processes and risk assessments that ensure the department is in compliance with all federal, state and local requirements and that the effectiveness and integrity of the Division's program administration activities are maintained. In addition to evaluating program accuracy and providing training for performance improvement, the compliance manager oversees and completes all tasks to award project-based vouchers, execute first time HAP Contracts, perform rent reasonableness reviews, facilitate contract unit changes, determine project exception caps and process HAP contract extensions. This position may be required to immerse itself within other business units in order to assess procedures in place, evaluate risks inherent in those procedures, and provide recommendations for improvement. The compliance manager develops and maintains relationships with key stakeholders including development partners, property owners, nonprofit housing organizations, HUD field office and headquarters staff, VA DBHDS, HCD and other Fairfax County staff. Oversees two analyst positions directly and will provide indirect supervision to support staff. Presents to Senior Staff and Executive Management and FCRHA leadership regarding operational policies and audit/assessment recommendations.

Requirements

Graduation from an accredited four-year college or university with a bachelor’s degree in sociology, psychology, public administration or a related field.
Six years of experience in human services, choice voucher, tax credits, real estate, homeownership, relocation or property management.
Two years of supervisory experience.
Ability to complete a criminal background check.

Nice To Haves

Strong understanding of HUD programs, especially PBV, RAD, and State Rental Assistance, and their associated rules.
Experience creating and running quality assurance checks, audits, and risk assessments for housing or public programs.
Ability to use housing program software and HUD reporting systems to review data and improve program performance.
Experience supervising staff, providing coaching, and supporting teams through policy or process changes.
Ability to build good working relationships with property owners, developers, nonprofits, HUD staff, and other county or state partners.
Bilingual in English and another language.

Responsibilities

Oversee program compliance, quality assurance, and training for PBV, RAD, and State Rental Assistance programs.
Utilize FCRHA business systems for reporting to HUD and other entities.
Develop and implement quality assurance processes and risk assessments.
Evaluate program accuracy and provide training for performance improvement.
Oversee tasks related to awarding project-based vouchers, executing HAP contracts, performing rent reasonableness reviews, facilitating contract unit changes, determining project exception caps, and processing HAP contract extensions.
Assess procedures in other business units, evaluate risks, and provide recommendations for improvement.
Develop and maintain relationships with key stakeholders including development partners, property owners, nonprofit housing organizations, HUD staff, VA DBHDS, HCD, and other Fairfax County staff.
Oversee two analyst positions directly and provide indirect supervision to support staff.
Present operational policies and audit/assessment recommendations to Senior Staff, Executive Management, and FCRHA leadership.