compliance lead - Oregon

Starbucks•Seattle, WA

About The Position

This role contributes to Starbucks’ success by ensuring the company adheres to federal and state authorization requirements. It educates and supports hiring managers in the employment verification process and coordinates work related to Predictive Pay Markets and Fair Work Week practices. The Compliance Lead helps hiring managers meet requirements, drives continuous innovation and process improvement, and serves as a peer leader and mentor to compliance specialists. The role models Starbucks’ guiding principles. The position maintains knowledge of federal, state, and local work requirements; develops and executes reporting schedules and procedures; supports compliance reporting and regulatory assessments; and investigates process-related issues. It works with technical teams, management, and cross-functional partners to develop reporting solutions, resolve operational issues, and implement proactive compliance strategies and controls. The role may lead or participate in projects to improve processes locally and globally, travel to in-market Coffeehouses to coach leaders on local compliance needs, evaluate audit themes, and investigate local jurisdiction changes.

Requirements

Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, Visio, and Microsoft Project.
Analytical and critical-thinking skills, including strong judgment, resourcefulness, and research competence.
Ability to communicate concisely, both orally and in writing.
Ability to multitask, manage multiple priorities, and meet deadlines under stress, with attention to detail, planning, and organization.
Ability to solve problems and provide solutions.
Strong customer-service skills, composure, and professionalism.
Leadership skills and ability to coach and mentor others.
Experience handling and securing confidential and sensitive information.

Responsibilities

Maintain knowledge of federal, state, and local work requirements to support company compliance.
Develop, design, maintain, and execute reporting schedules and documentation of reporting procedures; ensure reports are timely, accurate, consistent, and standardized.
Partner with technical teams to develop reporting solutions.
Assist in executing and distributing standard metric reports and preparing compliance input for management reviews and presentations.
Maintain company compliance reporting, records, and related documentation.
Assist in regulatory assessments according to established procedures and prepare reports of audit findings for audited parties and management representatives.
Investigate procedure- and process-related issues, develop solutions, and work cross-functionally to resolve operational issues promptly.
Create and maintain operational procedures, department-wide communications, and knowledge base articles.
Maintain a thorough understanding of systems and technology supporting compliance programs and reporting.
Consult with management and cross-functional partners to formulate and implement proactive regulatory compliance strategies and controls.
Participate in and/or lead project teams to improve processes at local and global levels.
Travel to in-market Coffeehouses to coach and guide leaders through local compliance needs.
Evaluate audit themes to identify local needs.
Investigate local jurisdiction changes and share findings with impacted cross-functional partners.
Act as a peer leader and mentor to compliance specialists by providing expertise and guidance.

Benefits

Medical, dental, and vision insurance.
Basic and supplemental life insurance and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave and family expansion reimbursement.
Paid vacation from date of hire.
Sick time accrued at one hour for every 25 hours worked.
Eight paid holidays and two personal days per year.
Eligible partners may participate in a 401(k) retirement plan with employer match.
Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
Incentivized emergency savings and financial well-being tools.
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
Student loan management resources and access to other educational opportunities.
Backup care and DACA reimbursement.