Compliance Investigator 1-3

State of Louisiana • Metairie, LA

2d • Onsite

About The Position

The Louisiana Motor Vehicle Commission (LMVC) is seeking an individual to fill a Compliance Investigator 1, 2, or 3 vacancy in its Investigative Department. Compliance Investigators are professional employees with a good working knowledge of investigations related to motor vehicle/recreational product dealers, manufacturers, distributors, as well as the financing of these products and GAP/Vehicle Protection products. The role involves determining if statutes, rules, and regulations governing the automotive industry, related businesses, recreational products, motor vehicle sales, finance companies/lenders, administrators of GAP waiver and debt forgiveness agreements, and vehicle protection product warrantors are complied with. The ideal candidate should possess effective verbal and written communication skills and work effectively with supervisors, team members, and agency personnel. Key competencies include making accurate judgments, thinking critically, and using data to inform recommendations.

Requirements

• Three years of experience in accounting, auditing, administrative services, building inspection, real estate appraisal, law enforcement, investigations, or in the issuance or recommendation of medical licenses; OR Six years of full-time work experience in any field; OR A bachelor's degree.
• Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Nice To Haves

• Good working knowledge of investigations of motor vehicle/recreational product dealers, manufacturers, distributors, as well as the financing of these products and GAP/Vehicle Protection products.
• Effective verbal and written communication skills.
• Ability to work effectively with supervisors, team members, and agency personnel.
• Competency in making accurate judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.
• Competency in thinking critically: The ability to generate ideas, manipulate ideas, and make unconventional connections to develop original approaches.
• Competency in using data: The ability to use relevant and valid data to inform a recommendation for action.

Responsibilities

• Review ads sent in by dealers/marketers for compliance and notify dealer/marketer of compliance/noncompliance.
• Review consumer complaints received by the LMVC office and distribute to the appropriate personnel or perform investigation.
• Review offsite display requests received and notify dealer of approval/non-approval.
• Review offsite storage requests received and notify dealer of approval/non-approval.
• Conduct requested Facility Inspections.
• Conduct investigations of licensees/non-licensees to determine if they are abiding by the Louisiana Revised Statutes and LMVC Rules.
• Review ads being used by licensees/non-licensees to verify compliance.
• Conduct dealership sales finance reviews.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level