Compliance Investigator 1 (WAE)

State of Louisiana•Baton Rouge, LA

About The Position

This position is a part-time Classified WAE, limited to 1,245 working hours in a 12-month period. The incumbent will investigate matters that impact Registered Nurse licensure, student eligibility, advancement/clinical progression, and report to the Compliance Team Leader. The incumbent will utilize sound judgment to interpret and apply policies, regulations, and procedures, and demonstrate initiative in handling non-routine situations. Requires the exercise of a high degree of confidentiality essential in the execution of administrative duties. Involves frequent contact with Registered Nurse licensees, applicants, student nurses, schools of nursing, employers, other state and federal agencies, hospital administrators, regulatory agencies, attorneys, and law enforcement agencies in Louisiana and nationwide, among others.

Requirements

Three years of experience in accounting, auditing, administrative services, building inspection, real estate appraisal, law enforcement, investigations, or in the issuance or recommendation of medical licenses; OR Six years of full-time work experience in any field; OR A bachelor's degree.
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Nice To Haves

Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well supported conclusions.
Accepting Direction: The ability to be open and willing to follow guidance or instructions.
Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit.
Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.

Responsibilities

Receives information regarding actions or omissions by licensees and others that may represent a violation of the Nurse Practice Act.
Develops and initiates investigative plans.
Conducts comprehensive investigations through interviewing, securing evidence and information related to the matter under investigation, analyzing records, among other activities.
Timely notifies respondents of allegations/information in accordance with statutory requirements and case law.
Prepares clear and concise written reports of investigations and attaches pertinent records to support the investigative report.
Closes investigations within the Priority or Complaints guideline.
Keeps Compliance Investigator 4B informed of issues and concerns within the area of responsibility.
Utilizes the internal chain of command appropriately for communication purposes.
Participates in performance improvement activities, continually improving all processes as opportunities for improvement arise.
Works cooperatively as a member of the team, assisting and relieving other staff members as needed.