Compliance / Design Review Coordinator

Capital Consultants Management Corporation•Broomfield, CO

10d•Hybrid

About The Position

The Compliance / Design Review Coordinator serves as a liaison between homeowners and the Design Review Board. They are also responsible for upholding aesthetic standards in the community. This role requires a professional and adaptable individual with strong time management, organizational skills, and the ability to maintain confidentiality. Excellent problem-solving skills, proficiency in MS Office, and effective communication are essential. The candidate must be comfortable with customer service, able to sit or stand for extended periods, and attend community events. A valid driver's license, reliable transportation, and a flexible schedule including potential evenings and weekends are required. A pre-employment drug screen and background check will be conducted.

Requirements

Professional and adaptable, demonstrate good time management and organizational skills and have demonstrated an ability to maintain the confidentiality of business matters
Self-motivated, dependable, organized, and efficient with excellent problem-solving skills
Computer skills that include a strong working knowledge of MS Office programs such as Outlook, Word and Excel
Able to communicate effectively orally and in writing, and have high attention to detail
Have excellent telephone manner, with a commitment to the highest customer service possible
Candidates must be able to sit or stand for extended periods and attend and community events as required
Must have a valid driver's license in the state of employment and have reliable means of transportation as a personal vehicle may be required to perform certain responsibilities
Must be available to work a flexible schedule to meet the needs of the site as determined by the Community Manager, including possible evenings and weekends
Must pass a pre-employment drug screen and background check
If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver's license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

Responsibilities

Greet all homeowners upon entry and answer questions as needed
Answer phone calls, respond to emails and other correspondence in a timely manner
Creating, updating, and maintaining reports as needed
Coordinate violation reporting and tracking process, including verification, notification, file maintenance, and follow-up
Provides confidential administrative support to the Architectural and Community Standards Board and acts as a liaison between homeowners and Design Review Board
Implement covenant enforcement and design review application process
Coordinate design review administration
Review and submit architectural design review applications
Prepare hearing outcome letters and send them to unit owners / residents
Inspect completion of design review approvals
Assist homeowners with understanding the Architectural guidelines and requirements and guide them through the submittal process
Conduct weekly inspections of residential properties
Issue violations of the deed restrictions with specific reference to property maintenance and aesthetics
Document, photograph and record all violations while maintaining accurate records
Maintain accurate records of complaints and inspections made and work with homeowners to resolve issues
Assists in the creation and adoption of relevant policies based upon state statutes and the Association�s governing documents
Supports any landscape group/committee in holding meetings, and communicating with owners and other representatives
Assess and prioritize developmental needs to support our team and strategic objectives; participate in all community events as assigned
Provide administrative assistance to the Community Director and other team members, and perform other duties as assigned

Benefits

medical
dental
vision
Wellness program
Flexible Spending Accounts
Company-matching 401k contributions
Paid time off for vacation, holidays, medical, and volunteering
Paid parental leave
Training and educational assistance
Support programs, including Employee Assistance Program and Calm Health
Optional benefits including short- and long-term disability, life insurance, and pet insurance